Summary
Overview
Work History
Skills
Languages
Timeline
Waitress

Lize Malaj

Windsor,ON

Summary

Proficient in cash handling and upholding cleanliness standards, consistently delivering exceptional service in high-pressure environments.

Overview

24
24
years of professional experience

Work History

Waitress

Howard Grill and Pancake House
05.2016 - 09.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Commercial Cleaner

Belfor Restoration
08.2013 - 05.2016
  • Conducted inspections to maintain high-quality cleanliness and address issues promptly.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Used steam cleaners and vacuum cleaners to clean floors and carpets.

Waitress

Detroit One Coney Island
01.2002 - 06.2012
  • Maintained cleanliness of dining area, ensuring a welcoming environment for patrons.
  • Collaborated with kitchen staff to coordinate timely food delivery and address special requests.
  • Processed customer orders efficiently using point-of-sale (POS) systems for accurate billing.
  • Adapted quickly to changing demands during peak hours, ensuring smooth service flow.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Provided exceptional customer service by promptly greeting and seating guests.
  • Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Cash handling
  • Safe food handling
  • Hospitality service expertise
  • Menu recommendations
  • Payment processing
  • Service prioritization
  • Food running
  • Table setting
  • Time management
  • Dining area maintenance

Languages

English
Native or Bilingual

Timeline

Waitress

Howard Grill and Pancake House
05.2016 - 09.2025

Commercial Cleaner

Belfor Restoration
08.2013 - 05.2016

Waitress

Detroit One Coney Island
01.2002 - 06.2012

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Lize Malaj