Lizbeth Zarate
Reddy Urgent Care
Los Angeles
2
Languages
5
years of professional experience
Dedicated receptionist with strong organizational skills and exceptional customer service abilities. Committed to enhancing patient experiences through effective communication and efficient record management.
Work History
Receptionist
4 Years 6 Months- Manage patient check-in and check-out processes to enhance operational efficiency.
- Greet incoming patients professionally and provide friendly, knowledgeable assistance.
- Provide exceptional customer service by addressing patient inquiries and concerns promptly.
- Maintain organized patient records to ensure accurate data.
- Process insurance verification such as medical, medicare, PPO's, HMO's and copayment collection.
- Answer phone calls/ fax and emails.
Sales Associate
7 Months- Delivered exceptional customer service when entering the store.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in inventory management, ensuring stock levels met customer demands.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma
- Awarded student of Excellence
Skills
Organizational skills
Time management
Telephone communication
Data entry
Client greeting
Insurance verification
Payment processing
Customer service
Multitasking strength
Teamwork and collaboration
Languages
Spanish
English
Timeline
Receptionist
Reddy Urgent Care
02.2022 - CurrentRead More
Sales Associate
The Children's Place
06.2021 - 01.2022Read More
Esteban Torres High School
High School Diploma
Read More