Lizbeth Vivero
Los Angeles
Summary
At Melnyk Property Management, I oversaw 345 units in Los Angeles, CA. My strong verbal communication fostered effective team and tenant relations. I managed payroll for 28 employees, demonstrating leadership and meticulous financial oversight. I worked on renovation ideas with the maintenance crew, improved tenant satisfaction, enhanced property value, and reduced vacancies. I am skilled in eviction procedures (including those in areas of the Rent Control Ordinance).
Overview
24
24
years of professional experience
Work History
Property Manager Office Administrator
Melnyk Property Management
10.2000 - Current
- Oversaw successful move-in/move-out processes including unit inspections, security deposit refunds or deductions, and efficient turnovers for new occupants.
- Managed multiple simultaneous projects such as renovations or capital improvements to enhance property value while minimizing disruptions to tenants.
- Enhanced tenant satisfaction by addressing maintenance and repair requests promptly and efficiently.
- Improved cash flow management by closely monitoring rent collection, diligently pursuing outstanding balances, and negotiating payment plans when necessary.
- Eviction(s) - Legal procedures i.e, 3 DPQ Notices
- Collaborated with real estate agents to showcase available units and attract potential tenants during open houses or private showings.
- Reduced property vacancies with targeted marketing campaigns, thorough applicant screenings, and timely followups.
- Prepared comprehensive financial reports for property owners detailing income, expenses, and overall budget performance.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Facilitated smooth communication between tenants and property owners by acting as the primary point of contact for all concerns, providing prompt updates on any issues that arose.
- Completed bi-weekly payroll for 28 employees.
- Maintained a safe living environment for tenants by conducting regular LAHD property inspections, initiating repairs as needed.
- Negotiated favorable terms for property insurance policies, reducing premiums while maintaining adequate coverage.
Education
Bachelor of Science - Science in Elementary Education
Grand Canyon University
Phoenix, AZ08-2025
Skills
- Tenant relations
- Property inspections
- Scheduling and planning City Inspections, Housing, LA Fire Dept
- Eviction procedures in the city of Los Angeles
- Rent collection
- Legal Tenant documentation
- Verbal communication
- Office administration
- Payroll administration
- Billing oversight
- Teamwork
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Property Manager Office Administrator
Melnyk Property Management
10.2000 - Current
Bachelor of Science - Science in Elementary Education
Grand Canyon University
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