Lizbeth Vivero
Los Angeles
Summary
At Melnyk Property Management, I oversaw 345 units in Los Angeles, CA. My strong verbal communication fostered effective team and tenant relations. I managed payroll for 28 employees, demonstrating leadership and meticulous financial oversight. I worked on renovation ideas with the maintenance crew, improved tenant satisfaction, enhanced property value, and reduced vacancies. I am skilled in eviction procedures (including those in areas of the Rent Control Ordinance).
Overview
24
24
years of professional experience
Work History
Property Manager Office Administrator
Melnyk Property Management
Los Angeles, CA
10.2000 - Current
- Oversaw successful move-in/move-out processes including unit inspections, security deposit refunds or deductions, and efficient turnovers for new occupants.
- Managed multiple simultaneous projects such as renovations or capital improvements to enhance property value while minimizing disruptions to tenants.
- Enhanced tenant satisfaction by addressing maintenance and repair requests promptly and efficiently.
- Improved cash flow management by closely monitoring rent collection, diligently pursuing outstanding balances, and negotiating payment plans when necessary.
- Eviction(s) - Legal procedures i.e, 3 DPQ Notices
- Collaborated with real estate agents to showcase available units and attract potential tenants during open houses or private showings.
- Reduced property vacancies with targeted marketing campaigns, thorough applicant screenings, and timely followups.
- Prepared comprehensive financial reports for property owners detailing income, expenses, and overall budget performance.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Facilitated smooth communication between tenants and property owners by acting as the primary point of contact for all concerns, providing prompt updates on any issues that arose.
- Completed bi-weekly payroll for 28 employees.
- Maintained a safe living environment for tenants by conducting regular LAHD property inspections, initiating repairs as needed.
- Negotiated favorable terms for property insurance policies, reducing premiums while maintaining adequate coverage.
Education
Bachelor of Science - Science in Elementary Education
Grand Canyon University
Phoenix, AZ08-2025
Skills
- Tenant relations
- Property inspections
- Scheduling and planning City Inspections, Housing, LA Fire Dept
- Eviction procedures in the city of Los Angeles
- Rent collection
- Legal Tenant documentation
- Verbal communication
- Office administration
- Payroll administration
- Billing oversight
- Teamwork
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Property Manager Office Administrator
Melnyk Property Management
10.2000 - Current
Bachelor of Science - Science in Elementary Education
Grand Canyon University