To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Excellent Teamwork Cash Register Operations Building Customer Loyalty
Overview
6
6
years of professional experience
Work History
Genius/Product Specialist
Mckenna Motor Group
08.2024 - Current
Demonstrated comprehensive product knowledge to enhance customer satisfaction and drive sales.
Specialized in vehicle technology, enhancing customer understanding and satisfaction.
Drove sales by leveraging in-depth product knowledge to recommend tailored solutions to customers.
Genius
Sterling BMW
08.2023 - Current
Offered excellent customer service by actively listening to customers' needs and empathically discussing solutions.
Managed call flow to respond to technical support needs of customers.
Analyzed trends to document emerging issues.
Developed tutorials and instructional documents to educate customers on available troubleshooting tools.
Cashier
El Pollo Loco
09.2020 - 10.2022
Processed customer transactions efficiently and accurately while maintaining a friendly demeanor.
Assisted in cleaning and closing lobby.
Handled cash transactions efficiently and accurately.
Instructional Assistant
Fullerton School District
10.2021 - 01.2022
Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
Provided support during classes, group lessons, and classroom activities.
Provided one-on-one support to students with special needs, enabling them to achieve academic success.
Cashier
Raising Canes Chicken Fingers
08.2019 - 01.2020
Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
Provided support during classes, group lessons, and classroom activities.
Provided one-on-one support to students with special needs, enabling them to achieve academic success.
3rd year automotive apprentice at Thomson’s Motor Group & Shepparton Automotive Group3rd year automotive apprentice at Thomson’s Motor Group & Shepparton Automotive Group