Lizbeth Rosales
Ottawa,ON
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, leveraging exceptional organization and time management skills. Excelled in database administration and administrative support, significantly improving client service and streamlining document management processes. Demonstrated ability to work independently and exceed.
Overview
4
4
years of professional experience
Work History
Receptionist
Audi Mark Motors Group
2022.09 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Administrative Assistant
Audi Mark Motors Group
2022.06 - Current
- Create and manage excel sheets generating individuals stock number designated to each vehicle, importing all of our used cars that enter and leave our dealership.
- Create and maintain used car sales files, ensuring all the proper document's are attached including ownership and second pair of key.
- Ensuring all required licensing is ready to go prior to vehicle delivery date, manage flipping ownerships from customer name into company name, taking charge of any missing ownership.
- Sending weekly reminders to inventory manager regarding which vehicles need their images take to upkeep our website and which vehicles need to be inspected.
- Work independently with daily routine and goals set in place while taking minor instructions if needed by manager.
- Updating website with proper rates, carfax, any car damages and financing options.
Sales Representative
Dufresne Furniture & Appliances
2021.03 - 2022.08
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
High School Diploma -
Saint Patricks High School
2525 Alta Vista Dr 06.2020
Skills
- Organization skills
- Time Management
- Document Management
- Data Entry
- Data inputting
- Database Administration
- File Management
- Administrative Support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working
Timeline
Receptionist
Audi Mark Motors Group
2022.09 - Current
Administrative Assistant
Audi Mark Motors Group
2022.06 - Current
Sales Representative
Dufresne Furniture & Appliances
2021.03 - 2022.08
High School Diploma -
Saint Patricks High School
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