Lizbeth Rocha
Delano
Summary
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing.
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Amazon
Shafter
10.2024 - 03.2025
- Maintained stock levels in accordance with company policies.
- Operated scanners, computers, and other equipment to track orders.
- Transported goods to designated areas within the warehouse facility.
- Inspected incoming shipments for damage or discrepancies.
- Ensured safety protocols were followed at all times while operating machinery.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Monitored temperature and humidity levels in warehouse.
- Collaborated closely with other departments on special projects as needed.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Used scanners to track parcel information, condition or receipt.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Secured items in truck by strapping over protective padding.
Cashier
State market
Delano
10.2022 - 12.2023
- Resolved customer complaints professionally in accordance with company policy.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cook
Jack in the Box
Wasco
12.2021 - 08.2022
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Supervised and trained kitchen staff on proper preparation techniques.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Resolved customer complaints regarding food quality or services provided.
- Adhered to food safety standards when storing and preparing foods.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Grilled and deep fried various foods from meats to potatoes.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Cashier
Walmart
Delano
07.2020 - 10.2021
- Resolved customer complaints professionally in accordance with company policy.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Worked closely with front-end staff to assist customers.
- Answered customer questions and provided store information.
Dispatcher
Trucking
McFarland
01.2019 - 07.2020
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Provided timely updates to customers regarding their orders or requests.
- Developed strategies for improving efficiency within the dispatch department.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Verified driver credentials prior to assigning them a route or task.
- Updated records of driver locations, delays, and cancellations.
- Maintained logs of all incoming calls and assigned tasks.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Ensured compliance with safety regulations and company policies.
- Participated in team meetings discussing changes in procedures or processes.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
- Matched bills of lading and reconciled quantities to verify items shipped.
- Trained employees on triaging and dispatching procedures to properly handle daily calls.
- Alerted personnel of road and weather hazards to minimize accidents and delays.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
Education
High School Diploma -
McFarland High School
McFarland, CA05-2021
Skills
- Inventory management
- Material handling
- Order processing
- Forklift operation
- Safety compliance
- Warehouse organization
- Customer service
- Team collaboration
- Data entry
- Problem solving
- Time management
- Delivery scheduling
- Pallet jack handling
- Container loading and unloading
- Health and safety compliance
- Warehouse environment safety
- Packing and wrapping
- Logistics and transportation
- Route planning
- Safety procedures
- Clear communication
- Inventory control
- Organizational skills
- Storage organization
- Quality control
- Problem-solving abilities
- Load lifting
- Operations support
- Basic mathematics
- Lifting and sorting
- Warehouse safety
- Forklift operations
- Forklift and pallet jack use
- Safety training
- Heavy equipment operation
- Heavy lifting
- Dock leveling
- Delivery verifications
- Sort cargo
Timeline
Warehouse Worker
Amazon
10.2024 - 03.2025
Cashier
State market
10.2022 - 12.2023
Cook
Jack in the Box
12.2021 - 08.2022
Cashier
Walmart
07.2020 - 10.2021
Dispatcher
Trucking
01.2019 - 07.2020
High School Diploma -
McFarland High School