Lizbeth Garcia
37310 111Th St E Littlerock
Summary
Dynamic and dedicated professional with extensive experience at Mi Ranchito, excelling in cash management and customer service. Proven ability to train staff and adapt to high-pressure environments, ensuring exceptional service and operational efficiency. Strong work ethic and integrity drive my commitment to fostering customer relationships and enhancing team performance.
Overview
8
8
years of professional experience
Work History
Cashier
Mi Ranchito
Palmdale, CA
11.2018 - 12.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted customers with inquiries, providing product information and recommendations.
- Collaborated with team members to ensure smooth operation during peak hours.
- Handled cash and credit transactions, ensuring secure cash management practices.
- Monitored inventory levels at registers, alerting management for restocking needs.
- Trained new staff on register operations and customer service protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Drive Thru Cashier
Mi Ranchito Mexican Grill
Lancaster, CA
11.2019 - 10.2022
- Processed customer orders efficiently in high-volume drive-thru environment.
- Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
- Provided exceptional customer service, resolving inquiries and enhancing customer satisfaction.
- Collaborated with team members to streamline order preparation and delivery times.
- Maintained cleanliness and organization of work area to comply with health regulations.
- Adapted quickly to changing demands during peak hours, maintaining service quality.
- Utilized point-of-sale systems for order entry and payment processing efficiently.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Developed strong communication skills while interacting with diverse clientele daily.
- Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
Waitress Trainee
Rio Brazilian Grill
Lancaster, CA
10.2016 - 11.2017
- Assisted in food and beverage service, ensuring timely delivery to customers.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Greeted guests warmly, providing menus and answering initial inquiries about offerings.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
Education
High School Diploma -
Littlerock High
Littlerock, CA05.2013
Skills
- Staff training
- Cross-training adaptability
- Work ethic and integrity
Timeline
Drive Thru Cashier
Mi Ranchito Mexican Grill
11.2019 - 10.2022
Cashier
Mi Ranchito
11.2018 - 12.2024
Waitress Trainee
Rio Brazilian Grill
10.2016 - 11.2017
High School Diploma -
Littlerock High