Hardworking Receptionist and Medical Assistant bringing top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Darroch Brain & Spine Institute
10.2023 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Receptionist
San Lucas Pediatric Clinic
09.2022 - 08.2023
Served visitors by greeting, welcoming and directing to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Scheduled and confirmed appointments.
Updated and recorded customer or client information to maintain accounts.
Processed payments and updated accounts to reflect balance changes.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Navigated through multiple online systems to obtain documentation.
Checked documentation for appropriate coding, catching errors and making revisions.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Receptionist
Noel Moradkhan Zomalan
03.2021 - 09.2022
Scheduled and confirmed appointments.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Processed payments and updated accounts to reflect balance changes.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Answered office phone and emails to schedule appointments, answer questions and document information.
Greeted visitors/ incoming patients and verified reasons for visit and appointment information.
Maintained front office cleanliness and organized supplies to increase productivity.
Signed for packages, recorded deliveries and distributed to personnel.
Medical Assistant
Noel Moradkhan Zomalan
03.2021 - 09.2022
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Documented notes during patient visits.
Measured vital signs and took medical histories to prepare patients for examination.
Education
Some College (No Degree) - General Education
Modesto Junior College
Modesto, CA
Medical Assistant Certification -
San Joaquin Valley College
Salida, CA
03.2021
High School Diploma -
Central Valley High School
Ceres, CA
06.2019
Skills
Multi-Line Telephone Skills
Call Answering and Routing
Front Office Management
Scheduling and Calendar Management
Records Management
Courteous and Professional
Appointment Scheduling
Positive Attitude and Energetic
Multitasking and Prioritization
Prioritization and Time Management
HIPAA Guidelines
Administering Medications
Taking Client Histories
CPR Certified
Medical Charting
Telephone Etiquette
Patient Callbacks
Prescription Refills
Data Entry
Certification
Biliteracy Seal (Bilingual in Spanish/English) - 2019
HIPPA - 2021
BLS -2023
Timeline
Medical Assistant
Darroch Brain & Spine Institute
10.2023 - Current
Receptionist
San Lucas Pediatric Clinic
09.2022 - 08.2023
Receptionist
Noel Moradkhan Zomalan
03.2021 - 09.2022
Medical Assistant
Noel Moradkhan Zomalan
03.2021 - 09.2022
Some College (No Degree) - General Education
Modesto Junior College
Medical Assistant Certification -
San Joaquin Valley College
High School Diploma -
Central Valley High School
Biliteracy Seal (Bilingual in Spanish/English) - 2019
HIPPA - 2021
BLS -2023
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