Liza (Johanna JE) De Klerk

Work History

Continuing Care Assistant

Saskatchewan Health Authority

01.2012 - Current

Supplied physical support to assist patients in performing daily living activities such as getting out of bed, bathing, dressing, toileting and walking.
Cared for patients by changing bed linens, washing and ironing laundry and cleaning premises.
Helped patients care for themselves by teaching use of cane or walker and special utensils to eat.
Provided routine skincare by helping residents in applying non-prescription topical medications to skin.
Observed and examined patients to detect symptoms requiring medical attention such as bruises, open wounds and persistent coughs.
Engaged patients in daily activities such as bingo, arts and crafts, bible study, manicures and baking to promote stimulation and personal interaction.
Encouraged and provided moral support for patients to help adjust to disabilities and illnesses.
Prepared and served food for patients and family members, following special prescribed diets.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Educated patients and family members on best home care practices for healing and recovery.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Documented patient information and care activities in electronic health record.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Facilitated personal hygiene management, feeding and ambulation.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Helped patients complete range of motion exercises to prevent loss of function during care.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Followed directions of licensed nurses to administer medications and treatments.
Supported needs of 20+ residents under long-term care.

Pharmacist Assistant

South Africa & Canada

01.1999 - 12.2013

Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
Answered customer phone calls to address questions and provide assistance with prescriptions.
Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
Operated cash register and performed front counter tasks to facilitate daily operations.
Typed and printed out prescription and medication labels.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Counted and labeled prescriptions with correct item and quantity.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Received, processed and entered prescription orders into pharmacy databases.
Implemented strong filing techniques to sort and store important documents and medical forms.
Organized client information into correct profiles while maintaining confidentiality.
Counseled customers on medications, appropriate dosage and potential side effects.
Performed safety checks when dispensing medications to optimize patient safety.
Requested updated prescriptions and medical information from physicians.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Distributed medicine and supplements from stock containers to correct packages.
Prepared bills for clients and submitted required paperwork to insurance companies.
Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Gathered and bagged prescriptions and prepared extemporaneous pharmaceuticals.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Kept pharmacy counter and related areas clean, neat and organized.
Received incoming supplies and stocked in correct locations.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Assisted pharmacy staff with preparing medications and filling orders.
Merchandised over-the-counter goods and rotated stock.
Updated computer system with current customer, payment and inventory information.
Trained new pharmacy staff on computer system and drug management protocols.
Supported operations with filing, copying and faxing.
Verified order information against computer database.
Completed and filed documentation for insurance, store and liability purposes.
Greeted customers at counter and provided excellent customer service.
Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Assisted customers in selecting over-the-counter medications and health care products.
Organized pharmacy area to maintain clean and orderly environment.
Verified patient information to correctly dispense medications.
Processed payments for prescriptions and accurately completed cash and credit card transactions.
Supported pharmacists with day-to-day activities and pharmacy office management functions.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Input patient information into computer system for prescription orders.
Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
Re-stocked shelves with prescribed medications and health care products.
Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
Established and maintained patient profiles, updating organizational database with current information.
Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Answered questions regarding medication instructions and usage.

Summary

Overview

Work History

Continuing Care Assistant

Pharmacist Assistant

Education

No Degree - Continuing Care Assistant (health Care Aid)

No Degree - Pharmacy Cerificate

High School Diploma -

Skills

Timeline

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