Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Liza Sharma

Oakville

Summary

Reliable and hardworking food service professional with over 2 years of experience in fast-paced restaurant environments, including McDonald’s and Quesada in Oakville. Skilled in customer service, food preparation, cash handling, and maintaining cleanliness and safety standards. Proven ability to work effectively in team settings, handle busy rush hours, and provide friendly, accurate service. Quick learner, flexible with shifts, and committed to delivering excellent customer experiences.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald’s
09.2023 - 12.2024
  • Delivered exceptional customer service by greeting guests warmly, taking accurate orders, and ensuring a positive dining experience
  • Handled cash and electronic transactions at the front counter and drive-thru with accuracy and professionalism
    Responded to customer concerns promptly and resolved issues to ensure satisfaction
  • Supported a team-oriented, high-volume environment, ensuring smooth operations during peak hours
  • Maintained a clean and welcoming environment for guests in both dining and service areas
  • Consistently met or exceeded customer service and performance goals through reliability and attention to detail

Food Service Team Member

Quesada Burritos & Tacos
05.2023 - 09.2023
  • Provided friendly, attentive service, ensuring customers felt valued and satisfied with their orders
  • Assisted customers in customizing burritos, tacos, and bowls while explaining menu items and options
  • Handled cash, debit, and credit transactions efficiently, creating a smooth checkout experience
  • Ensured the dining and prep areas were clean, organized, and welcoming to enhance the customer experience
  • Restocked ingredients proactively to avoid delays and ensure consistent service quality
  • Collaborated with teammates to deliver fast, accurate, and courteous service during busy periods

Education

High School Diploma -

Sheridan College
Oakville
12-2024

Skills

  • Customer service experience
  • Microsoft Word, Excel, Outlook
  • Confident phone communication
  • Multitasking & prioritization
  • Independent & team work
  • Confidential data handling

Languages

English

Timeline

Crew Member

McDonald’s
09.2023 - 12.2024

Food Service Team Member

Quesada Burritos & Tacos
05.2023 - 09.2023

High School Diploma -

Sheridan College
Liza Sharma