Liza Qarizadha
Brampton,ON
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
36
36
years of professional experience
Work History
Supervisor
Marybrown
01.2015 - 09.2024
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Assisted in creating budgets for departmental expenses including personnel costs.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Developed marketing plans that helped increase sales revenue by 20%.
Babysitting
Random People
01.1989 - 03.2023
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
Special Needs Child Caregiver
Jefferson public school
09.2018 - 10.2018
- Provided direct care and supervision to children with special needs in a safe and supportive environment.
- Assisted in developing individual plans for each child, tailored to their unique needs.
- Facilitated social interaction between children through activities such as games, arts and crafts, music, storytelling.
Customer Service Cashier
Shawarma queen
01.2015 - 04.2015
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
Data Entry Clerk
Frank
03.2011 - 12.2011
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Utilized specialized software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
Office Administrative Assistant
Kardan University
06.2007 - 08.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Event Planner
Kardan University
06.2007 - 08.2010
- Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Coordinated with participating vendors during event planning.
University Representative
Kardan University
06.2007 - 08.2010
- Coordinated special events such as open houses or college fairs, increasing exposure to potential applicants within target demographics.
- Managed multiple projects simultaneously while adhering to strict deadlines, demonstrating exceptional organizational skills.
- Advised students on available financial aid options, helping them navigate complex application processes successfully.
- Provided exceptional customer service to both incoming and current students, addressing concerns promptly and professionally.
Floor Supervisor
Wedding Hall
10.2005 - 12.2008
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
Home Tutor
Random People
03.1993 - 05.2002
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Developed parent and student relationships by offering interactive assignments for students and parents.
- Created lesson plans, review worksheets and practice tests to prepare students for weekly tests and quizzes.
- Communicated with parents and teachers on students' progress.
Education
Some College (No Degree) - Ece
Ics
OnlineBBA - Finance And Banking
Kardan University
Toronto, Ontario08-2010
Associate of Science - Science
Jinnah College Islamabad
Islamabad05-2003
Fsc - Science
Fatima Jinnah University
Islamabad04.2000
Diploma - Microsoft
Institute of Computer Science
Islamabad Pakistan02.1998
Skills
- Policy Implementation
- Marketing
- Operations Management
- Staff Development
- Performance Management
- Workforce Management
- Business Development
- Business Administration
- Expense Tracking
- Sales management
- Sales Techniques
- Innovation management
- Complex Problem-Solving
- Cross-Functional Teamwork
- Salesforce Management
- Project Management
- Team Leadership
- Customer Relationship Management (CRM)
- Brand Management
- Schedule Preparation
- Verbal and written communication
- Time Management
- Negotiation
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Full Professional
Farsi
Full Professional
Additional Information
Availability
Monday,Tuesday,Thursday
8:30 am to 5:30 pm
Wednesday Friday and Sunday
8:30 am to 9 pm
Saturday off
Timeline
Special Needs Child Caregiver
Jefferson public school
09.2018 - 10.2018
Supervisor
Marybrown
01.2015 - 09.2024
Customer Service Cashier
Shawarma queen
01.2015 - 04.2015
Data Entry Clerk
Frank
03.2011 - 12.2011
Office Administrative Assistant
Kardan University
06.2007 - 08.2010
Event Planner
Kardan University
06.2007 - 08.2010
University Representative
Kardan University
06.2007 - 08.2010
Floor Supervisor
Wedding Hall
10.2005 - 12.2008
Home Tutor
Random People
03.1993 - 05.2002
Babysitting
Random People
01.1989 - 03.2023
Some College (No Degree) - Ece
Ics
Associate of Science - Science
Jinnah College Islamabad
BBA - Finance And Banking
Kardan University
Fsc - Science
Fatima Jinnah University
Diploma - Microsoft
Institute of Computer Science
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