Liza Montilla
Castlegar,BC
Summary
Accomplished Branch Manager with a proven track record at Welcome Bank, enhancing customer satisfaction and expanding client base through expert relationship building and business development. Skilled in process improvement and cash handling, adept at driving sales and operational efficiencies. Achieved significant milestones in customer service and account management, ensuring robust business growth.
Overview
8
8
years of professional experience
Work History
Branch Manager
Welcome Bank
03.2020 - 07.2024
- Maintained friendly and professional customer interactions.
- Consulted customers to boost product sales and services.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Branch Relationship Officer
Bank of Makati
06.2016 - 03.2020
- Discussed financial options with clients and provided informed suggestions.
- Networked to identify potential new clients and expand geographic territories.
- Worked with clients and finance companies to find optimal solutions for financing.
Education
Bachelor of Science - Commerce
Centro Escolar University
Manila, PH03.2000
Skills
- Process Improvement
- Reporting familiarity
- Account Review
- Cash handling expertise
- Relationship building and management
- Operational Reports
- Customer Service
- Sales professional
- Relationship Building
- Business Development
Languages
English
Full Professional
Timeline
Branch Manager
Welcome Bank
03.2020 - 07.2024
Branch Relationship Officer
Bank of Makati
06.2016 - 03.2020
Bachelor of Science - Commerce
Centro Escolar University
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