Liza Kalsi
Surrey,BC
Summary
Dedicated Housekeeping Cleaner with a proven track record at Amazon, excelling in customer service and advanced cleaning techniques. Demonstrated ability to lead teams, enhancing operational efficiency and ensuring top-notch cleanliness. Skilled in bathroom and kitchen cleaning, with a strong hospitality background, contributing to a 60% improvement in guest satisfaction scores.
Overview
2
2
years of professional experience
Work History
Housekeeper Aide
Sunny Building Maintenance
12.2022 - Current
- Gathered and organized materials to support operations.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Entered data, generated reports and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Managed laundry responsibilities efficiently, ensuring clean linens were readily available for room turnovers.
Housekeeping Cleaner
Amazon
02.2023 - 06.2023
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Planned and implemented integrated lessons to meet national standards.
- Promoted physical, mental and social development using classroom games and activities.
- Graded and evaluated student assignments, papers and course work.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
Education
Business - Diploma
Canadian College
Vancouver, BC12.2024
GRADE 12 - ARTS
MGMN SENIOR SECONDARY SCHOOL
PUNJAB, INDIA03.2019
GRADE 10 - PSEB
DAYANAND ADARSH VIDHYALA SENIOR SECONDARY SCHOOL
PUNJAB, INDIA03.2017
Skills
- Bathroom cleaning
- Customer service
- Housekeeping
- Teamwork
- Mopping and sweeping
- Vacuuming and sweeping
- Vacuuming
- Cleaning bathrooms
- Cleaning techniques
- Kitchen cleaning
- Hospitality background
Reading books
I have read many motivational books as I love to do reading.
Timeline
Housekeeping Cleaner
Amazon
02.2023 - 06.2023
Housekeeper Aide
Sunny Building Maintenance
12.2022 - Current
Business - Diploma
Canadian College
GRADE 12 - ARTS
MGMN SENIOR SECONDARY SCHOOL
GRADE 10 - PSEB
DAYANAND ADARSH VIDHYALA SENIOR SECONDARY SCHOOL
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