Liza Italiya
Scarborough,ON
Summary
As a hardworking and determined administrative professional, I thrive in fast-paced environments where efficiency is paramount. With a keen eye for detail and a proactive approach, I excel in managing personnel tasks, ensuring seamless operations within the organization. My commitment to excellence drives me to continuously seek opportunities for improvement, streamlining administrative processes and maximizing productivity. With a proven track record of success, I am dedicated to delivering results and contributing positively to any team or project.
Overview
2
2
years of professional experience
Work History
Clinic Administration
Canadian Physiotherapy Clinic
09.2023 - 10.2024
- Reduced waiting times for appointments by optimising scheduling practices in collaboration with clinic administration staff.
- Completed clerical duties and tasks for clinic administration.
- Supported clinic administration tasks such as scheduling appointments, updating patient records, and coordinating referrals to specialists when necessary.
- Served as a liaison between administration and clinical staff to address concerns regarding workflow efficiency or policy implementation issues.
Pharmacy Assistant
Shreenathji Pharma
07.2022 - 08.2023
- Company Overview: Pharmaceutical Distributors
- Maintaining patient files and medication profiles in pharmacy software, including registering narcotics and controlled drugs, and verifying expiry dates
- Providing expert guidance to customers regarding the selection and usage of non-prescription medication
- Managing appointment changes and dispensing and shipping schedules for a streamlined operation
- Adhering to all relevant guidelines, including established Standard Operating Procedures and regulatory requirements
Education
Bachelor of Pharmacy - Medical
Bhagwan Mahavir College of Pharmacy
05-2022
High School Diploma - Biology
Presidency School
03-2017
Skills
- Effective in Verbal Communication
- Time Management
- Customer Service
- Skilled Multi-Tasker
- Microsoft Office Suite
- Attention to detail
- Appointment Scheduling
- Medical Terminology
- Clinic Administration
References
- Harshil Mavawala, Scheduling coordinator ( HMavawala@vha.ca )
Timeline
Clinic Administration
Canadian Physiotherapy Clinic
09.2023 - 10.2024
Pharmacy Assistant
Shreenathji Pharma
07.2022 - 08.2023
Bachelor of Pharmacy - Medical
Bhagwan Mahavir College of Pharmacy
High School Diploma - Biology
Presidency School
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