Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

LIZA BILOUSOVA

Calgary,Canada

Summary

Motivated professional with extensive experience in customer service and administration. Proven ability to quickly learn new systems and processes, enhancing operational efficiency. Strong interpersonal skills facilitate effective communication and collaboration in diverse workplace environments.

Overview

2026
2026
years of professional experience

Work History

Server

Alforno
Calgary, Canada
05.2024 - Current
  • Provide excellent customer service by greeting guests, taking orders, and ensuring a positive dining experience.
  • Handle payments, reservations, and guest inquiries with professionalism and attention to detail.
  • Support team members in daily operations, multitasking in a fast-paced environment.
  • Key Accomplishment: increased guest satisfaction and repeat clientele.

Salon Administrator & Client Services Coordinator

GxBar
Gdansk, Poland
07.2023 - 05.2024
  • Assisted the team with tasks and activities related to beauty events organization.
  • Managed client services effectively and in a timely manner.
  • Administration tasks, office support, and company promotion at company events.
  • Ordering goods and collaborating with our suppliers.
  • Key Accomplishment: Meeting client needs, and providing high-quality services.
  • Increased the number of new clients by 22% on a monthly basis.

Customer Support Specialist

Transcom
Gdansk, Poland
09.2022 - 07.2023
  • Delivered efficient client support and service to enhance satisfaction.
  • Triaged and redirected client calls and emails for prompt resolution.
  • Collected research and data to assist management in decision-making.
  • Resolved product and service issues, ensuring exceptional customer experiences.

Logistics Assistant

Tercja Transport
Żukowo, Poland
2019 - 2020
  • Assisted with logistics coordination and shipment tracking.
  • Prepared shipping and delivery documentation.
  • Communicated with suppliers, carriers, and internal teams.
  • Maintained logistics records and supported daily operations.

Education

Master degree - Human Resource Management

WSB Merito
Gdansk, Poland
01.2024

Bachelor's degree - International Logistics

WSB Merito
Gdansk, Poland
01.2021

Skills

  • Adaptability
  • Communication
  • Teamwork
  • Multitasking
  • Problem solving
  • Detail-oriented
  • Leadership experience

Languages

  • Polish
  • Ukrainian
  • English
  • Polish
  • Ukrainian

Timeline

Server

Alforno
05.2024 - Current

Salon Administrator & Client Services Coordinator

GxBar
07.2023 - 05.2024

Customer Support Specialist

Transcom
09.2022 - 07.2023

Logistics Assistant

Tercja Transport
2019 - 2020

Master degree - Human Resource Management

WSB Merito

Bachelor's degree - International Logistics

WSB Merito
LIZA BILOUSOVA