Liz Snyder
Sacramento
Summary
Instructional designer with a Master of Education focused on creating effective blended learning programs for compliance and leadership. Led successful software rollouts and change management initiatives, resulting in a significant reduction of support requests. Utilizes generative AI tools to enhance content creation and improve learner engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate Governmental Program Analyst (Instructional Design Project Manager)
State of California
Sacramento
04.2023 - Current
- Lead end-to-end instructional design and project management for enterprise learning initiatives supporting compliance, leadership development, software adoption, and organizational change across a large public-sector workforce.
- Conduct needs analyses, define measurable learning objectives, and design blended learning solutions including eLearning modules, ILT and VILT sessions, facilitator guides, job aids, user guides, and performance support resources.
- Partner with stakeholders in legal, cybersecurity, operations, and executive leadership to translate complex regulatory and technical content into accessible, learner-centered training.
- Directed a software rollout and change management initiative using focus groups, pilot testing, champion networks, office hours, and targeted training; support requests related to approval status dropped to nearly zero after implementation.
- Developed customer support scripts and decision trees that automated responses to common issues and facilitated cross-training of analysts for improved sustainability and succession planning.
- Co-authored succession planning white paper analyzing workforce data with Excel and Power BI to communicate strategic recommendations aligned with organizational goals.
- Integrate generative AI tools into content development workflows to rapidly draft, refine, and personalize learning materials.
- Evaluate learning effectiveness using learner feedback and operational metrics.
Instructional Designer
Pedago
Remote
06.2021 - 03.2023
- Designed and developed online courses and digital learning experiences for adult learners in technical and professional subject areas using ADDIE, backward design, and adult learning theory.
- Created storyboards, assessments, scenario-based activities, multimedia assets, and supporting materials for asynchronous eLearning courses.
- Collaborated with SMEs, editors, and developers to translate complex technical content into engaging, accessible learning experiences for diverse audiences.
- Developed technical user guides and realistic datasets to support instruction in Python, SQL, and advanced data analytics topics without direct SME access.
- Used learner data and analytics to evaluate course effectiveness and iteratively improve content.
- Built process templates to streamline handoffs between instructional design and publishing teams, reducing errors and improving overall workflow.
- Developed onboarding materials on self-advocacy, time management, and workplace accommodations to enhance new employee retention during a period without dedicated HR support.
- Mentored junior designers and developers, providing coaching and quality assurance feedback.
- Managed multiple concurrent projects, balancing scope, timelines, and stakeholder expectations.
Education
Master of Education -
Alder Graduate School of Education
Riverside, CABachelor of Arts - Education
University of California, Irvine
Irvine, CASkills
- E-learning development
- Adult learning theory
- Curriculum design and development
- Kirkpatrick evaluation model
- Instructor-led training (ILT)
- Virtual instructor-led training (VILT)
- Learning management system (LMS) administration
- Stakeholder collaboration
- Subject matter expert (SME) partnership
- Project management
- Change management strategies (ADKAR)
- Data visualization (Excel, Power BI)
- Articulate Storyline 360 and Rise 360
- Vyond animation software
- Canva design tools
- Generative AI applications
Certification
- Introduction to Storyline Training
- Storyline 360 Advanced Training
- Agile Instructional Design
- Project Management Foundations
- AWS Technical Essentials Day Certificate
Timeline
Associate Governmental Program Analyst (Instructional Design Project Manager)
State of California
04.2023 - Current
Instructional Designer
Pedago
06.2021 - 03.2023
Master of Education -
Alder Graduate School of Education
Bachelor of Arts - Education
University of California, Irvine