Aya Huang
Silverlake, WA
Summary
Seasoned insurance expert with 8 years in risk management, client portfolio optimization, and claims processing. Proficient in enhancing workflow efficiency and customer satisfaction.
Overview
1
1
Certification
Work History
Insurance Specialist
Guardian Assurance Co.
Silverlake, WA
5 2022 - 5 2025
- Managed portfolio of 120+ client accounts.
- Improved claims process efficiency by 25%.
- Developed risk analysis reports monthly.
Risk Management Analyst
BlueSky Insurance Solutions
Silverlake, WA
4 2018 - 4 2022
- Conducted 50+ internal audits yearly.
- Reduced operational costs by 15%.
- Provided strategic recommendations quarterly.
Claims Processor
Sunrise Coverage Inc.
Seattle, WA
5 2015 - 3 2018
- Processed 100+ claims monthly.
- Achieved 95% customer satisfaction.
- Trained 5 new team members annually.
Education
Master of Business Administration - Finance
University of California
Jun 2015
Bachelor of Science - Economics
University of Chicago
Jun 2013
Skills
- Risk Assessment
- Claims Processing
- Client Portfolio Management
- Financial Analysis
- Customer Relationship Management
- Market Research
- Data Analytics
- Insurance Policy Development
Certification
- Certified Insurance Consultant - National Insurance Institute
- Risk Management Specialty - Risk Management Association
Languages
Spanish
Beginner (A1)
French
Intermediate (B1)
German
Beginner (A1)
Timeline
Insurance Specialist
Guardian Assurance Co.
05/2022 - 05/2025
Risk Management Analyst
BlueSky Insurance Solutions
04/2018 - 04/2022
Claims Processor
Sunrise Coverage Inc.
05/2015 - 03/2018
Master of Business Administration - Finance
University of California
Bachelor of Science - Economics
University of Chicago