Liz Kaiser
Squamish,BC
Summary
With a history of providing large scale thinking to the development and implementation of safety and emergency response in high stakes, fast paced, and stressful environments. A leader and creative problem solver skilled at de escalating situations and driving positive change through communication of priorities and protocols. Skilled equine and handler with absolute comfort controlling and calming animals, with a history of delivering exceptional care to humans and animals in emergency settings. I recognize potential hazards in both physical environments and operational policies, develop policies to mitigate risk and roll out programs to educate and communicate with stakeholders.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Equine Facility Owner
Self-employeed
07.2021 - Current
- Design, construction, implementation and operations of a small natural equine rescue/ boarding facility.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Monitored animals for behavioral problems and signs of health issues.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Followed pet care instructions for dietary needs and medication regimens.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
- Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
Realtor
Self-employeed
03.2017 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Negotiated, facilitated, and managed real estate transactions.
- Managed conflict, solved problems, coordinated stakeholders made sure the job got done in high stress situations.
Emergency and Safety Manger
VANOC
03.2006 - 09.2010
- Coordination and training of employees, volunteers, coaches, contractor's and athletes of all on site emergency and safety protocol.
- Development and implementation of all safety & emergency response protocol.
- Facilitated meetings with multiple stakeholders to ensure understanding of and expectation of site safety and emergency response.
- Developed all site safety policies and procedures during construction and Overlay of Olympic Venue.
- Developed Emergency response plan for both Athletes and Guests for all Nordic Olympic events during the 2010 Olympics.
- Trained 20 full time staff and over 200 Medical volunteers.
Whistler Blackcomb Ski Patrol Volunteer Supervisor
Whistler Blackcomb
10.2002 - 03.2006
- Worked as a professional Ski Patrol
- Worked in high stress, fast pace environment to ensure safety of up to 25 thousand customers per day on mountain.
- Responded to emergency situations using the IOC system to coordinate multiple agency responses.
- Training and Coordination of up to 70 ski patrol volunteers.
- Created successful work schedules for each team member
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Wildland Firefighter
BCFS
03.2004 - 10.2004
- Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
- Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Worked in high stress environment under the IOC system
Education
Professional License. - Real Estate
UBC
Vancouver04.2017
EMR Certification - Emergency Medicine
JIBC
Delta, BC06.2016
Bachelor of Arts - Kinesiology
Queens
Kingston Ont04.2000
Skills
- Verbal and written Communication
- multiple Stakeholder coordination and management
- Conflict resolution
- Task Prioritization
- Analytical and Critical Thinking
- Calm under pressure
- Project Planning
- recruitment and training
Languages
English
Professional Working
Certification
Advanced Equine First aid
Timeline
Equine Facility Owner
Self-employeed
07.2021 - Current
Realtor
Self-employeed
03.2017 - Current
Emergency and Safety Manger
VANOC
03.2006 - 09.2010
Wildland Firefighter
BCFS
03.2004 - 10.2004
Whistler Blackcomb Ski Patrol Volunteer Supervisor
Whistler Blackcomb
10.2002 - 03.2006
Professional License. - Real Estate
UBC
EMR Certification - Emergency Medicine
JIBC
Bachelor of Arts - Kinesiology
Queens
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