Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chantel Cook

Calgary,AB

Summary

I am a dedicated and accomplished team lead with a proven track record of enhancing operational efficiency and patient care within the hospital setting. Leveraging a comprehensive understanding of healthcare administration and strong leadership skills, I have successfully managed scheduling functions and led teams to achieve exceptional outcomes. My ability to optimize resource allocation, streamline workflow processes, and foster a collaborative work environment has consistently contributed to the delivery of high-quality patient services. With a commitment to continuous improvement and a focus on patient-centered care, I have played a pivotal role in ensuring the smooth functioning of healthcare teams while upholding the highest standards of quality and compliance in a dynamic hospital environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrative Support V

Alberta Health Services
08.2022 - Current

Responsible for a team of people in supporting them and designating duties. Managing and organizing appointments, meetings, and events for individuals and organizations. I use strong organizational and time management skills to ensure that all activities are properly scheduled and coordinated. The role often includes tasks such as creating and maintaining calendars, coordinating with multiple parties to find suitable meeting times, sending out invitations or reminders, and resolving scheduling conflicts. Attention to detail, effective communication, and the ability to prioritize and adapt to changing schedules. I am also responsible for overseeing any problems within my team and using collaborative team effort in ensuring everything would be resolved.

Adminstrative Support IV

Alberta Health Services
02.2019 - 08.2022

Scheduling healthcare providers for almost every unit at Rockyview General Hospital, including scheduling healthcare providers for the community healthcare as well. This job also involved processing payroll for hundreds of employees and communicating with units constantly to ensure staffing ratios were adequate.

Head Cook

Alberta Health Services
01.2013 - 12.2016

I created balanced and nutritious meal plans for patients, ensuring I adhered to safety guidelines and accommodated patients dietary needs. I also oversaw food quality and taste, as well as trained and managed kitchen staff. I kept accurate records of recipes, costs, food preparations and kept efficient kitchen operations.

Education

Business Admin/Management

Lethbridge College
Lethbridge

High School Diploma -

Catholic Central High School
Lethbridge, AB
06.2005

Skills

  • Analytical Skills
  • Communication
  • Interpersonal Skills
  • Collaborative Leadership
  • Critical Thinking
  • Problem Solving
  • Investigating
  • Attention to Detail
  • Quick Data Entry
  • Managing a Team
  • Professional Organization

Certification

Event Management Certification

Timeline

Administrative Support V

Alberta Health Services
08.2022 - Current

Adminstrative Support IV

Alberta Health Services
02.2019 - 08.2022

Head Cook

Alberta Health Services
01.2013 - 12.2016

Business Admin/Management

Lethbridge College

High School Diploma -

Catholic Central High School
Chantel Cook