Liyue Qiu
Oakville
Overview
5
5
years of professional experience
Work History
Volunteer Communications Coordinator
Oakville Public Library
01.2019 - 03.2021
- Completed daily administration tasks for accurate, reliable records.
- Analyzed communications strategies to achieve optimal engagement with clients and stakeholders.
- Edited and wrote marketing and public relations related content.
- Explained library policies and regulations to new patrons, maintaining positive, safe environments.
Barista
Starbucks
10.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
Education
Bachelor of Environmental Studies - Major: Honours Planning
University of Waterloo
Waterloo, ON04.2027
Skills
- Excellent Written and Oral Communication Skills
- Proficiency in Microsoft Office, Excel, PowerPoint, ArcGIS, AutoCAD and Adobe Creative Suite
- Passion for Urban and Visual Design
- Knowledge of Land-Use and Infrastructure Frameworks and Regulations
- Experience in Data Entry and Analysis
- Experience in Web Design
- Excellent Organizational and Project Management Skills
- Flexible adaptivity to high-pressure work environments and tight deadlines
- Ability to work well with people from a variety of disciplines
- Personal commitment to client and stakeholder satisfaction
Projects
Serial Vision Project
Hand-drawn sketches and written analysis of urban spatial sequences in the City of Waterloo. Field study conducted in public squares generated a series of photos and perspective sketches capturing the contrasting streetscapes.
City of Waterloo Site Plan
Redesigned empty lot for commercial/residential use through manual drawing and 3D modeling (AutoCAD and Adobe Illustrator). Comprehensive written analysis examines the physical and social aspects of the site.
Additional Information
Languages: English (native), French (professional fluency), Chinese (spoken)
Timeline
Barista
Starbucks
10.2022 - Current
Volunteer Communications Coordinator
Oakville Public Library
01.2019 - 03.2021
Bachelor of Environmental Studies - Major: Honours Planning
University of Waterloo
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