Li Yan Yang

• Provides support to set up and implement member activities with the support from the facilitator
• Assists with maintenance of member registration records and attendance records for activities
• Supports collection and recording of program statistics
• Seeks out feedback from members on new programming ideas, with the support from the facilitator
• Investigates viability of new ideas with team members
• Greets and assists walk-ins
• Updates membership lists
• Arranges for client transportation
• Files new enrolments, collects and provide receipts for membership fees
• Provides other administrative support as requested

.

• Assisted clients in physical care such as personal hygiene, feeding, dressing,
  bathing, toileting and incontinence care
• Promoted and maintained resident's independence to meet their physical,
  emotional, social, intellectual and spiritual needs
• Worked with team members to maintain high efficiency and quality of personal
  care
• Transferred or repositioned disabled residents technically
• Handled residents with dementia with required techniques
• Maintained confidentiality and professionalism in providing residents care
• Performed office support activities including photocopying, filing, data entry and
  mail distribution
• Recorded residents information into database system
• Observed and reported to supervisor any changes in behavior and condition of
  residents
• Complied with the corporate risk management, and health and safety policy

• Answered phone calls and took orders for takeout
• Greeted customers and delivered friendly and attentive services
• Provided answers to product and payment-related queries
• Resolved customer complaints skillfully and escalated to manager decisions for
  approval
• Accepted cash, checks and bankcards for payment
• Cleaned tables during closing hour

• Operated various sewing machines
• Joined manually the parts of clothing that cannot be finished by machine
• Put different decorations on the clothing

• Provided logistic support to prepare meetings including booking of revenue,
  collating and distribution of materials, preparing and updating attendance record
  sheets
• Prepared posters and other promotional materials for programs

• Took care two children
• Led children activities
• Prepared and serve snacks
• Assisted with proper eating, dressing and toilet habits