Alliyah Copeland
Pittsburg
Summary
Reliable and hardworking professional with extensive experience in environmental and customer service. Strong attention to detail and commitment to maintaining safe, clean environments. Seeking a full-time position where I can contribute to a dedicated team and continue developing my skills.
Overview
10
10
years of professional experience
Work History
Environmental Services Technician
UCSF Benioff Children’s Hospital
Oakland
02.2023 - Current
- Maintained cleanliness and sanitation in patient rooms, operating areas, and public spaces
- Followed hospital-grade infection control and safety procedures
- Handled cleaning equipment and solutions in accordance with OSHA standards
- Contributed to a positive and safe environment for patients and staff
Kitchen Staff
Reefs Kitchen
San Francisco
05.2021 - 01.2023
- Assisted with food preparation, cleaning, and customer service in a fast-paced kitchen
- Maintained high standards of kitchen cleanliness and food safety
- Supported cooks and front-of-house staff to ensure smooth service
- Operated dishwashing equipment and managed waste according to health codes
- Monitored inventory levels of cash handling supplies for timely replenishment.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Trained new cashiers on company policies and customer service expectations.
Barista cashier
Kaiser Permanente
Oakland
09.2018 - 12.2020
- Prepared and served high-quality beverages to diverse customers.
- Maintained cleanliness and organization of the coffee shop area.
- Operated espresso machines and other coffee-making equipment efficiently.
- Collaborated with team members to ensure smooth daily operations.
- Developed strong relationships with regular customers through friendly service.
- Adhered to health and safety regulations while preparing food items.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed health, safety and sanitation guidelines to pass state inspections.
Environmental Services Technician
UCSF Children’s Hospital
San Francisco
01.2016 - 12.2017
- Performed cleaning and sanitizing duties throughout patient and common areas
- Followed strict hospital infection control policies to ensure patient safety
- Used cleaning chemicals and equipment safely and efficiently
- Collaborated with hospital staff to maintain a healing environment
Education
High School Diploma -
Berkeley High School
Berkeley, CASkills
- Sanitation & Disinfection
- Time Management
- Attention to Detail
- Teamwork
- Communication
- Reliability & Punctuality
Timeline
Environmental Services Technician
UCSF Benioff Children’s Hospital
02.2023 - Current
Kitchen Staff
Reefs Kitchen
05.2021 - 01.2023
Barista cashier
Kaiser Permanente
09.2018 - 12.2020
Environmental Services Technician
UCSF Children’s Hospital
01.2016 - 12.2017
High School Diploma -
Berkeley High School