Summary
Overview
Work History
Education
Skills
Timeline
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LIVIN NAYYAR

Kitchener,ON

Summary

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.

Overview

10
10
years of professional experience

Work History

Security Officer

Scotiabank Corporate Office
Mississauga, ON
06.2019 - Current
  • Monitored surveillance cameras and responded to suspicious activity.
  • Performed first aid and CPR when necessary during emergency situations.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Monitored premises and recorded activity in daily officer reports.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Addressed problems quickly and reported clear information while working under minimal supervision.

Sales Manager

Go Logistics
Oakville, ON
02.2018 - 05.2019
  • Promoted safe work activities by conducting safety audits and attending company safety meetings.
  • Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
  • Conducted marketing research to develop growth strategies.
  • Filled out customer orders, interacted with account holders and shipped sample products to customers.
  • Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
  • Analyzed invoices and projections to keep accurate, updated track of inventory.

Sales Executive

Radial Inc.
Mississauga, ON
10.2017 - 02.2018
  • Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Reviewed data regularly to identify trends in current customer buying.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Administered and described strategies for customer retention and account expansion to employees, developing solid long-term relationships.

Accounts Executive

Dayanand Medical College & Hospital
Ludhiana, Punjab
06.2014 - 05.2017
  • Resolved employees concerns with friendly and knowledgeable service.
  • Cultivated relationships with teammates to assist customers with inquiries or resolve problems.
  • Updated accounts with recent information and process student payments.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Remained up-to-date on emerging industry and product standards and trends to reinvigorate accounts.
  • Resolved customer complaints by offering creative solutions and incentives.
  • De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.

Education

GED -

Lambton College of Applied Arts And Technology
Mississauga, ON
04.2019

Masters in Commerce - Commerce

Arya College
India
03.2013

Bachelors in Commerce - Commerce And Business Administration

Arya College
Ludhiana
03.2011

Skills

  • Scheduling and calendar management
  • Technologically savvy
  • First Aid and CPR Certified
  • Complex Problem-Solving
  • Threat Assessment
  • Crisis Intervention Training
  • Investigative Abilities
  • Staff Management
  • Incident Reporting
  • Electronic Surveillance

Timeline

Security Officer

Scotiabank Corporate Office
06.2019 - Current

Sales Manager

Go Logistics
02.2018 - 05.2019

Sales Executive

Radial Inc.
10.2017 - 02.2018

Accounts Executive

Dayanand Medical College & Hospital
06.2014 - 05.2017

GED -

Lambton College of Applied Arts And Technology

Masters in Commerce - Commerce

Arya College

Bachelors in Commerce - Commerce And Business Administration

Arya College

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