Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Livia Schneider

Salaberry-de-Valleyfield,QC

Summary

Proven track record in enhancing customer loyalty and streamlining operations. Expert in leveraging computer skills and a positive attitude to resolve complaints and foster relationship building. I demonstrate ability in creating supportive and productive environments, both in customer service and educational settings.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Kim Glacé
05.2020 - 09.2022
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.

Customer Service Representative

KAYAK
06.2020 - 10.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Customer Service Cashier

Walmart
02.2022 - 06.2022
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Attendant Care Worker

Résidence Quatre Saisons
07.2022 - 07.2024
  • Contributed to a supportive atmosphere within the caregiving team through effective communication practices.
  • Utilized problem-solving skills when faced with challenging situations involving physical or emotional stressors impacting clients.

Teaching Assistant

Meriyem Assim
10.2023 - Current
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.

Education

Adult School -

La Nouvel Envol
Salaberry-de-Valleyfield, QC

High School -

École De La Baie Saint-François
Salaberry-de-Valleyfield, QC
06.2023

Skills

  • Positive Attitude
  • Computer Skills
  • Relationship Building
  • Calm and Patient Demeanor

Languages

English
Native or Bilingual
French
Native or Bilingual
Italian
Limited Working

Timeline

Teaching Assistant

Meriyem Assim
10.2023 - Current

Attendant Care Worker

Résidence Quatre Saisons
07.2022 - 07.2024

Customer Service Cashier

Walmart
02.2022 - 06.2022

Customer Service Representative

KAYAK
06.2020 - 10.2020

Customer Service Cashier

Kim Glacé
05.2020 - 09.2022

Adult School -

La Nouvel Envol

High School -

École De La Baie Saint-François

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Livia Schneider