Livia Piraino
Laguna Niguel
Summary
I’m someone who’s naturally good with people and also comfortable working independently. My background is mostly in fast-paced, customer-facing roles where I’ve learned how to build relationships quickly, communicate clearly, and keep things running smoothly even when it’s busy. I’m organized, reliable, and quick to pick up new systems. I’m looking to move into a sales role where I can combine my people skills with a more results-driven environment.
Overview
10
10
years of professional experience
Work History
Nanny
Infant & Toddler Care (Two Families)
01.2024 - Current
- Manage schedules, communication, and day-to-day logistics for two families
- Built strong trust through consistent communication and follow-through
- Handle changing situations quickly and independently without needing direction
- Keep detailed routines and tracking systems organized and up to date
Bartender
Joey
11.2022 - 01.2024
- Worked in a high-volume environment where building quick connections with customers was key
- Recommended and upsold drinks based on preferences, increasing overall spend
- Balanced multiple orders and priorities while keeping service fast and accurate
- Built a base of repeat customers through strong service and personality
Barista
Starbucks
01.2020 - 11.2022
- Handled a constant flow of customers while keeping interactions friendly and efficient
- Suggested add-ons and products in a natural way to increase sales
- Worked both independently and with a team to keep operations running smoothly
Server
Jimmy’s Famous American Tavern
04.2018 - 01.2020
- Managed multiple tables at once while maintaining a personal, attentive experience
- Increased sales through recommendations and upselling
- Communicated clearly with both customers and team members in a fast-paced setting
Server
Ruby’s Diner
02.2016 - 04.2018
- Trained new staff and maintained strong team communication.
- Managed multiple tasks at once while maintaining accuracy and quality service.
Education
Bachelor of Arts - Business Administration
W.P. Carey School of Business
AZ, USASkills
- Building and maintaining customer relationships
- Upselling and recommending products naturally
- Clear communication (in-person, phone, and written)
- Staying organized and managing multiple priorities
- Problem-solving in real time
- Working independently and as part of a team
- Microsoft Office, Google Workspace, Excel
Timeline
Nanny
Infant & Toddler Care (Two Families)
01.2024 - Current
Bartender
Joey
11.2022 - 01.2024
Barista
Starbucks
01.2020 - 11.2022
Server
Jimmy’s Famous American Tavern
04.2018 - 01.2020
Server
Ruby’s Diner
02.2016 - 04.2018
Bachelor of Arts - Business Administration
W.P. Carey School of Business