Livia Piraino
Bartender
San Clemente
Summary
Hardworking Bartender with experience in a large-scale casual dining establishment. Committed to upholding highest standards of customer service and safe food handling practices. Passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Bartender
H.H. Cottons
12.2023 - Current
Bartender
Joey
12.2022 - 12.2023
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Barista
Starbucks
02.2020 - 12.2022
- Took orders from customers and explained menu items and drink selections ensuring customers’ expectations are met
- Mastered steps and procedures to create specified drinks ordered by customers through proper espresso dosing and distribution called for in drink recipes
- Developed an ability to operate espresso machines to mix over 100 coffee drinks per day
Server
Jimmy's Famous American Tavern
05.2018 - 02.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Server
Ruby’s Diner
03.2016 - 05.2018
- Excelled in a fast-paced environment adapting to flexibility and demand
- Provided quality customer service working closely with restaurant staff to ensure orders were served in an efficient manner
- Trained incoming staff regarding restaurant procedures, culture, and practices
- Gained immeasurable experience in multitasking, verbal communication, customer satisfaction and conflict
Education
Bachelor of Arts - Business Administration
W.P. Carey School of Business At Arizona State University
08.2021 - 07.2022
Skills
Multitaskingundefined
Timeline
Bartender
H.H. Cottons
12.2023 - Current
Bartender
Joey
12.2022 - 12.2023
Bachelor of Arts - Business Administration
W.P. Carey School of Business At Arizona State University
08.2021 - 07.2022
Barista
Starbucks
02.2020 - 12.2022
Server
Jimmy's Famous American Tavern
05.2018 - 02.2020
Server
Ruby’s Diner
03.2016 - 05.2018
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