Experienced Human Resources and Payroll professional with 25+ years of expertise in full-cycle payroll, benefits administration, and workers’ compensation support. Strong background in compliance, reporting, and audit coordination, with a proven ability to manage deadlines and maintain high accuracy. Bilingual in English and Spanish, with experience supporting diverse workforces and facilitating communication across all levels of an organization.
Overview
26
26
years of professional experience
Work History
Senior Payroll & HR Specialist / Office Manager
Laura M. Wilson & Associates
12.2013 - 03.2026
Managed full-cycle payroll processing using ADP and Paychex, ensuring accuracy and compliance
Prepared quarterly payroll reports, audit documentation, and workers’ compensation reports
Coordinated workers’ compensation audits and worked directly with insurance adjusters
Assisted with Return-to-Work Programs (RTWP) and SJDB voucher processing
Reviewed vocational expert reports and supported case documentation
Administered benefits and led open enrollment processes
Managed employee garnishments and vendor payments
Oversaw office operations including accounts payable, billing, and financial tracking
Collaborated closely with accounting on reconciliations and reporting
Supervised office staff and managed workflow, scheduling, and deadlines
Tracked employee attendance, PTO, vacation, and FMLA leave
Resolved payroll discrepancies and employee concerns
Improved internal processes to increase efficiency and accuracy
HR / Administrative Support
Ortega Counseling Center
04.2011 - 12.2013
Supported payroll processing and employee records management
Assisted with onboarding and new hire documentation
Maintained HR files and ensured compliance with policies and procedures
Assisted with benefits coordination and employee communications
Case Manager assistance with Workers Compensation SJDB and RTW forms.
Customer Service / Policy Support
Mercury Insurance
03.2008 - 04.2011
Assisted clients with auto and home insurance policies
Processed new policies and reviewed renewals for accuracy
Supported claims filing and customer inquiries
Maintained detailed and accurate client records
HR & Payroll Specialist (ADP)
Gainey Ceramics
01.2000 - 01.2005
Processed payroll using ADP and maintained payroll records
Administered benefits and coordinated open enrollment
Tracked PTO, vacation, and employee attendance
Assisted with accounts receivable and accounting support
Coordinated new hire onboarding and documentation
Supported workers’ compensation payroll audits
Participated in OSHA safety meetings and compliance tracking
Provided Spanish translation for employees and management
Education
High School Diploma -
Woodrow Wilson
Los Angeles
06-1990
Skills
Comprehensive payroll management
Payroll reporting expertise
Benefits Administration & Open Enrollment
Workers’ Compensation & Claims Support
Garnishments & Vendor Payments
Employee Onboarding & HR Administration
PTO, Vacation & FMLA Tracking
Microsoft Excel, Word, QuickBooks
Process Improvement & Office Operations
Bilingual: English / Spanish
Additional Experience
Assisted in launching two small businesses, helping establish administrative and payroll processes
Experience in collections and account management
Provided Spanish translation for management, employees, and legal proceedings, including depositions
Supported OSHA compliance communication in warehouse environments