Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Livea Donato

Sudbury,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Well-established in fast-paced and challenging environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Swiss Chalet
09.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Don's Pizza
05.2023 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Science Demonstrator

Science North
09.2019 - 08.2022
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Supported animal well-being by caring for both physical and mental health needs (feeding, medication, habitat cleanliness)
  • Collaborated with coworkers to ensure welcoming and inclusive environment for all visitors

Shift Manager

Harvey's Restaurant
12.2018 - 03.2020
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Counted registers and cleaned and secured shop at end of shift.

Front of House Staff Member

Harvey's Restaurant
06.2017 - 12.2018
  • Utilized POS system to receive and process food and beverage orders.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Prepared food items for customers in a timely manner, while following food health and safety guidelines

Education

Bachelor of Arts - Psychology

University of Guelph
Guelph, ON
04.2026

High School Diploma -

St. Benedict Catholic Secondary School
Sudbury, ON
06.2020

Skills

  • Interpersonal Communication
  • Problem-Solving
  • Data Entry
  • Multitasking Abilities
  • Organization and Time Management
  • Customer Satisfaction
  • Leadership experience
  • Organization and Time Management

Certification

Smart Serve (May 2023)

References

References available upon request.

Timeline

Server

Swiss Chalet
09.2023 - Current

Server

Don's Pizza
05.2023 - 08.2023

Science Demonstrator

Science North
09.2019 - 08.2022

Shift Manager

Harvey's Restaurant
12.2018 - 03.2020

Front of House Staff Member

Harvey's Restaurant
06.2017 - 12.2018

Bachelor of Arts - Psychology

University of Guelph

High School Diploma -

St. Benedict Catholic Secondary School

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Livea Donato