LIVANA FYFE
Sudbury,Canada
Summary
Experienced beauty and service industry professional with a strong background in facials using Yonka products. Exceptional communication skills and problem-solving abilities. Demonstrated success in improving client experiences and increasing revenue rough strategic upselling and promotional efforts. Passionate about delivering top notch service and creating memorable interactions with customers.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Tanning Salon Attendant
Heatwave Tanning Salon
Sudbury, Canada
03.2024 - Current
- Followed tanning bed cleaning schedule and procedures to maintain cleanliness and sanitation standards.
- Resolved any complaints from customers promptly using effective problem-solving skills.
- Performed point-of-sale functions to process customer payments.
- Ensured compliance with regulations regarding the use of tanning beds.
- Provided excellent customer service by greeting customers and addressing their individual needs.
- Upsold additional products and services to enhance client experience and increase revenue.
- Maintained daily records of client visits, product sales, and appointments for future tanning sessions.
- Implemented promotional activities such as discounts or special offers to attract new business.
- Scheduled or rescheduled client appointments and placed reminder calls to maintain adequate customer flow.
- Kept client information and payment data confidential.
Material Handler
Elasto Valve And Rubber
Greater Sudbury, Canada
- Measured, followed blueprints, angles and cut materials for parts for numerous industries including: mining, storm water management, power generation, sewage treatment, pulp & paper, potable water security, slurry control, noise & vibration dampening, food & drug processing and many more.
- Managed and maintained inventory of materials, ensuring accurate tracking and organization.
- Operated equipment such as forklifts and pallet jacks to safely transport and handle materials.
- Executed proper procedures for receiving, inspecting, and storing materials.
- Collaborated with team members to efficiently distribute materials to different departments.
- In house forklift training.
Customer Service Associate
Eclipse
Greater Sudbury, Canada
- Guide customers through the process of successfully finding their ideal styles.
- Maintain a clean, organized inventory and present displays of rotating seasonal clothing and accessories.
Education
Esthetician Program - Esthetics
Modern College Of Hairstyling & Esthetics
Sudbury01.2026
OSSD -
St Charles College
ON06.2023
Skills
- Cleaning and sanitizing
- Facials
- Massage
- Lash lift and tint
- Brow lamination
- Waxing and hair removal
- Manicure techniques
- Pedicures
- Microsoft Office (Word, Excel, PowerPoint)
- Excellent communication skills
- Customer relations
- Organizational skills
- Problem-solving abilities
Certification
- Certified Eyelash Technician
References
References available upon request.
Timeline
Tanning Salon Attendant
Heatwave Tanning Salon
03.2024 - Current
Material Handler
Elasto Valve And Rubber
Customer Service Associate
Eclipse
Esthetician Program - Esthetics
Modern College Of Hairstyling & Esthetics
OSSD -
St Charles College