Liv Schuurman
Burgessville
Summary
I am a hardworking and energetic 19 year old. I am an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. I am willing to take on multiple responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Resident Advisor
Redeemer University
09.2023 - 04.2024
- Lived with 7 other girls and supported them through their first year of university
- Organized the budget, chores, and dorm meetings, as well as keeping in touch with them about how they were doing.
- Managed conflicts among residents effectively, ensuring a peaceful living environment.
- Assisted in the development of residence policies, contributing to a safe and positive community atmosphere.
Summer Sales Associate
Ed’s Concrete Products
- Provided friendly assistance to shoppers needing help locating specific items or understanding product features.
- Managed efficient cash register operations.
- Worked a mix of customer service and as a general laborer in the yard
Waitress/Shift Manager
Nectar Coffee & Bar
01.2021 - 04.2023
- Contributed as a team member in waitressing, making food and drinks, and cleaning.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Moved up to Shift Manager to ensure that everything ran smoothly during my scheduled shifts.
Waitress
The Oxford Hills - Kalos
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Prepared customers drink orders
- Efficiently opened or closed the bar according to established procedures.
Supervisor
Scheps Bakeries
01.2020 - 01.2021
- Packaged Stroopwaffles and later became a supervisor of the night shift packaging department.
Line Cook/Hostess
East Side Marios
01.2019 - 01.2020
- Made pizzas and salads as a Line Cook
- Seated and interacted with customers as a Hostess
Education
Bachelor of Arts - Psychology
Redeemer University College
Ancaster, ON04.2026
High School Diploma -
Oxford Reformed Christian School
Mount Elgin, ON06.2022
Skills
- Working in fast-paced environments
- Quick to learn new things
- Leadership experience
- Customer Assistance
- Problem-solving
- Organizational skills
- Adaptability
- Conflict resolution
- Positive attitude
- Multitasking
Certification
- Smart Serve Ontario Certificate
- SafeCheck Advanced Food Safety Certification
Languages
English
Native or Bilingual
Volunteer Experience
Student Parliament: Treasurer & Deputy in High School
Timeline
Resident Advisor
Redeemer University
09.2023 - 04.2024
Waitress/Shift Manager
Nectar Coffee & Bar
01.2021 - 04.2023
Supervisor
Scheps Bakeries
01.2020 - 01.2021
Line Cook/Hostess
East Side Marios
01.2019 - 01.2020
Summer Sales Associate
Ed’s Concrete Products
Waitress
The Oxford Hills - Kalos
Bachelor of Arts - Psychology
Redeemer University College
High School Diploma -
Oxford Reformed Christian School
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