Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia House

Barrhaven

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Student Client Service and Office Support Job

Shane Underhill
05.2021 - Current
  • Worked with various customers to understand needs and provide excellent service.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Assitant Coach

Nepean Blue Devils
09.2017 - Current
  • Maintained scouting database for team.
  • Upheld safety of all team members during practice, exercise, game play and down times.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Coordinated scheduling and field and facility use with activities office.

Barista

Anabia Cupcakery Cafe
06.2018 - 10.2021
  • Received and accurately processed customer payments.
  • Addressed and resolved customer concerns by listening and acting quickly to maintain brand loyalty.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.

Bartender

Mexicali Rosa
06.2020 - 08.2021
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Prepared and served over countless drinks per shift in high-volume environment.

Health Center Assistant

Carlington Community Health Centre
01.2017 - 06.2017
  • Produced and distributed brochures, flyers and packets covering topics such as infant mortality risk factors and chronic diseases.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Education

Bachelor of Arts - Global Law

Carleton University
Ottawa

Skills

  • Quick problem solver
  • Quality assurance controls
  • Outstanding customer service
  • Excellent judgment
  • Safety protocols
  • Building relationships
  • Proofreading

Certification

Specialist High Skills Major

Smart Serve

Timeline

Student Client Service and Office Support Job

Shane Underhill
05.2021 - Current

Bartender

Mexicali Rosa
06.2020 - 08.2021

Barista

Anabia Cupcakery Cafe
06.2018 - 10.2021

Assitant Coach

Nepean Blue Devils
09.2017 - Current

Health Center Assistant

Carlington Community Health Centre
01.2017 - 06.2017

Bachelor of Arts - Global Law

Carleton University

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Olivia House