Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Olivia House

Nepean Blue Devils
Barrhaven
7
years of professional experience
1
Certification

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Student Client Service and Office Support Job

5 Years 5 Months
Shane Underhill | 05.2021 - Current
  • Worked with various customers to understand needs and provide excellent service.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Assitant Coach

9 Years 1 Month
Nepean Blue Devils | 09.2017 - Current
  • Maintained scouting database for team.
  • Upheld safety of all team members during practice, exercise, game play and down times.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Coordinated scheduling and field and facility use with activities office.

Barista

3 Years 4 Months
Anabia Cupcakery Cafe | 06.2018 - 10.2021
  • Received and accurately processed customer payments.
  • Addressed and resolved customer concerns by listening and acting quickly to maintain brand loyalty.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.

Bartender

1 Year 2 Months
Mexicali Rosa | 06.2020 - 08.2021
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Prepared and served over countless drinks per shift in high-volume environment.

Health Center Assistant

5 Months
Carlington Community Health Centre | 01.2017 - 06.2017
  • Produced and distributed brochures, flyers and packets covering topics such as infant mortality risk factors and chronic diseases.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Education

Bachelor of Arts - Global Law

Carleton University | Ottawa

Skills

Quick problem solver
Quality assurance controls
Outstanding customer service
Excellent judgment
Safety protocols
Building relationships
Proofreading

Certification

Specialist High Skills Major

Smart Serve

Timeline

Student Client Service and Office Support Job

Shane Underhill
05.2021 - CurrentRead More

Bartender

Mexicali Rosa
06.2020 - 08.2021Read More

Barista

Anabia Cupcakery Cafe
06.2018 - 10.2021Read More

Assitant Coach

Nepean Blue Devils
09.2017 - CurrentRead More

Health Center Assistant

Carlington Community Health Centre
01.2017 - 06.2017Read More

Carleton University

Bachelor of Arts from Global Law
Read More

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Olivia House