Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Liudmyla Manko

Winnipeg,MB

Summary

Proven in enhancing dining experiences at Gastronomy Mikolaj Miszczak, I excel in customer service and safe food handling. Demonstrated ability to increase efficiency and maintain high cleanliness standards. Skilled in multitasking and team collaboration, I significantly improved service delivery, contributing to a notable increase in guest satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Food Waiter

Gastronomy Mikolaj Miszczak
06.2018 - 11.2022
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
  • Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
  • Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
  • Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.

Restaurant Waiter

The Chef House
07.2017 - 05.2018
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

Cook

Gastronomy Mikolaj Miszczak
08.2015 - 06.2017
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Education

Master of Science - Physics

Volodymyr Dahl East Ukrainian National University
Lugansk
06-2014

Bachelor of Science - Physics

Volodymyr Dahl Ukrainian National University
Lugansk
06-2013

Skills

  • Strong multitasking
  • Customer service focus
  • Cleanliness
  • Professional appearance
  • Efficient organization
  • Safe food handling
  • Attention to detail
  • Team collaboration

Languages

Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Full Professional
English
Limited Working

Certification

  • Food Handler Certificate (FHC) - American National Standards Institute (ANSI).

Timeline

Food Waiter

Gastronomy Mikolaj Miszczak
06.2018 - 11.2022

Restaurant Waiter

The Chef House
07.2017 - 05.2018

Cook

Gastronomy Mikolaj Miszczak
08.2015 - 06.2017

Master of Science - Physics

Volodymyr Dahl East Ukrainian National University

Bachelor of Science - Physics

Volodymyr Dahl Ukrainian National University

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Liudmyla Manko