Liudmyla Koval
Toronto
Summary
Dynamic and detail-oriented Pharmacy professional with extensive experience at Tavria Pharmaceutical Company. Proven ability in medication dispensing and patient counseling, enhancing patient outcomes through accurate prescription processing. Adept at resolving customer issues and maintaining strict confidentiality, ensuring compliance with industry standards. Committed to optimizing pharmacy operations and improving service quality.
Overview
2
2
years of professional experience
Work History
Pharmacist's Assistant
"Tavria Pharmaceutical Company"
04.2023 - 08.2023
- worked as a pharmacy manager
- resolved personnel issues
- analyzed the staff's activities for effectiveness
communication with all pharmacy employees - conducted marketing research, studied and assessed the situation on the pharmaceutical market
- monitored consumer demand for individual types of pharmaceuticals for the most effective formation of the assortment
- conducted inventory of inventory items
- submitted monthly and annual financial reports
- answered customer phone calls to address questions and provide assistance with prescriptions.
- received, processed and entered prescription orders into pharmacy databases.
- maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
Hall Administrator
First Pharmacy of Odessa Region
12.2021 - 04.2023
- Maintained the correct order of storage of drugs by pharmacological groups.
- Worked with the program of dispensing and receiving goods.
- Worked with patients.
- Maintained personnel records and updated internal databases to support document management.
- Dispensed prescription and over-the-counter drugs.
- Received goods from suppliers.
- Entered the hygrometer and refrigerator log.
- Fulfilled pharmacy plans.
- Handled confidential information carefully, always observing strict confidentiality, as required by company policy.
Hall Administrator
"First Pharmacy of Odessa Region"
07.2021 - 12.2021
- Maintained the correct order of storage of drugs by pharmacological groups.
- Worked with the program of dispensing and receiving goods.
- Worked with patients.
- Maintained personnel records and updated internal databases to support document management.
- Dispensed prescription and over-the-counter drugs.
Received goods from suppliers. - Entered the hygrometer and refrigerator log.
- Fulfilled pharmacy plans.
- Handled confidential information carefully, always observing strict confidentiality, as required by company policy.
Education
Bachelor of Science - Pharmacy, Industrial Pharmacy
"Pylyp Orlyk International Classical University"
City Nikolaev, Nikolaev Region, Ukraine06-2024
Specialist`s - Pharmacy And Industrial Pharmacy
Pylyp Orlyk International Classical University
City Nikolaev, Nikolaev Region, Ukraine06-2022
High School Diploma -
Kiliya Secondary School No. 4
Kiliya City, Kiliya District, Odesa Region, Ukrain07-2021
Skills
- Problem-solving skills
- Answering customer questions
- Patient counseling
- Prescription processing
- Medication dispensing
- Drug classification
- Labeling accuracy
- Verifying orders
- Document filing
- Prescription review
- Medication storage
- Point of sale systems proficiency
- Resolving customer issues
Languages
English
Limited Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Pharmacist's Assistant
"Tavria Pharmaceutical Company"
04.2023 - 08.2023
Hall Administrator
First Pharmacy of Odessa Region
12.2021 - 04.2023
Hall Administrator
"First Pharmacy of Odessa Region"
07.2021 - 12.2021
Bachelor of Science - Pharmacy, Industrial Pharmacy
"Pylyp Orlyk International Classical University"
Specialist`s - Pharmacy And Industrial Pharmacy
Pylyp Orlyk International Classical University
High School Diploma -
Kiliya Secondary School No. 4
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