Liudmyla Balatsko
Toronto,ON
Summary
Achieved exceptional outcomes as Florist Manager at Liudmyla Balatsko, pioneering a wedding consultation service and boosting client satisfaction through creative vision and expert floral design. Excelled in sales strategy and team training, fostering a culture of excellence and innovation.
Overview
6
6
years of professional experience
Work History
Florist Manager
Liudmyla Balatsko
Ukraine
08.2017 - 05.2023
- Collaborated with event planners to provide customized floral designs for weddings, funerals, and special events.
- Established a successful wedding consultation service by understanding couples'' needs and delivering exceptional results.
- Handled complex customer inquiries and resolved issues promptly, ensuring client satisfaction and loyalty.
- Utilized social media platforms effectively to promote the store''s services and connect with potential customers.
- Trained new team members in floral design techniques and customer service skills, resulting in a highly capable workforce.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Specialist - Finances
Chernivtsi Trade And Economic Institute
Ukraine, Chernivtsi06.2006
Junior Specialist - Financier
Kilomyia College of Economics And Law
Ukraine, Kolomyia07.2003
Certificate - Graduetion
Hvizd Secondary School
Ukraine, Hvizd06.2001
Skills
- Sales strategy development
- Creative vision
- Order Fulfillment
- Floral Design Expertise
- Business Development
- Emergency Response
Languages
English
Elementary
Ukrainian
Native or Bilingual
Timeline
Florist Manager
Liudmyla Balatsko
08.2017 - 05.2023
Specialist - Finances
Chernivtsi Trade And Economic Institute
Junior Specialist - Financier
Kilomyia College of Economics And Law
Certificate - Graduetion
Hvizd Secondary School