Litzy Zavaleta
LOSANGELES
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Cashier /Administrative Assistant/weightmaster
SA Recycling
LOSANGELES
12.2021 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries regarding recycling services and procedures.
- Maintained cleanliness and organization of the cash register area.
- Handled cash, credit, and check payments accurately during transactions.
- Educated customers on recycling guidelines and materials accepted for processing.
- Reconciled cash drawers at the end of shifts for accuracy in reporting.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Created spreadsheets using MS Excel for tracking data related to customer service processes.
- Utilized software programs such as Microsoft Excel, Access, Word, Outlook, for efficient processing of information.
Cashier
Northgate Gonzalez Markets
LOSANGELES
01.2021 - 12.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and refunds while ensuring accurate register balances.
- Trained new cashiers on company policies and checkout procedures.
- Provided exceptional customer service to enhance the shopping experience at Northgate Gonzalez Markets.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Skills
- Point-of-sale systems
- Cash handling
- Customer inquiries
- Data tracking
- Problem solving
- Attention to detail
- Data entry
- Microsoft Excel
- Customer service
- Office organization
- Effective communication
- Filing and data archiving
- Efficient typing
Languages
Spanish
Native/ Bilingual
A1
Timeline
Cashier /Administrative Assistant/weightmaster
SA Recycling
12.2021 - Current
Cashier
Northgate Gonzalez Markets
01.2021 - 12.2021