Jessica Bev
La Verne
Summary
Dedicated professional with experience in customer service and team collaboration. Skilled in managing inquiries, processing orders, and resolving customer issues. Ready to leverage strong communication and attention to detail to enhance customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Clerical Worker
BevAire Mechanical
La Verne
07.2018 - Current
- Maintained organized filing systems for easy access to information.
- Prepared reports and documentation for internal meetings and reviews.
- Supported team members by providing administrative assistance as needed.
- Handled incoming calls and directed inquiries to appropriate departments.
- Managed office supplies inventory and placed orders when necessary.
- Organized and filed documents, both physically and electronically.
Server
Grass Roots Grill
Ellensburg
04.2024 - 06.2025
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Assisted guests with menu selections and dietary restrictions effectively.
- Processed customer orders accurately using point-of-sale system.
- Supported inventory management by restocking supplies as needed daily.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Floor Staff Member
McDonald's
Ellensburg
04.2023 - 02.2024
- Provided friendly service to customers in a fast-paced environment.
- Operated cash register, processed transactions, and handled payments accurately.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Resolved customer complaints in a professional manner.
- Replenished stock on shelves to ensure product availability for customers.
Education
Bachelor of Science - Business Administration
Central Washington University
Ellensburg, WA06-2025
Skills
- Microsoft Excel
- Customer service
- Team collaboration
- Inventory management
- Effective communication
- Filing systems
- Basic accounting
Timeline
Server
Grass Roots Grill
04.2024 - 06.2025
Floor Staff Member
McDonald's
04.2023 - 02.2024
Clerical Worker
BevAire Mechanical
07.2018 - Current
Bachelor of Science - Business Administration
Central Washington University