LITHIN PETER
Kitchener,ON
Summary
To associate with an innovative and vibrant organization, that allows me to put my competencies to the best use, to add value to the organization and contribute to my overall growth as an individual. I am in process of working towards my CHRP certification while working with a vibrant organization.
Overview
13
13
years of professional experience
Work History
Human Resource Specialist, Talent Acquisition
Community Living Cambridge
Cambridge
11.2022 - Current
- Talent Acquisition, Employee Benefit Administration, HR Operations, Training & Onboarding
HR Assistant
RDJ Bakeries Ltd
Cambridge
06.2022 - 11.2022
- Onboarding & Training, Employee Legislation Administrative Support, Employee Benefit, Customer Service
Covid-19 Vaccination Clinic Assistant
Public Health, Regional Municipality Of Waterloo
03.2021 - 05.2022
- Administrative Support, Customer Service
Human Resources Generalist
Al Ghalia W.L.L
Bahrain
07.2015 - 10.2019
- Recruitment, Employee Legislation, Employee Welfare & Benefits, Administration
Customer Service Assistant
Tesco PLC
Northampton, UK
03.2011 - 03.2014
- Customer Service, Retail Management
Education
Master Degree in Business Administration -
University Of Sunderland UK
04.2012
Bachelor in Commerce -
Kerala University, India
04.2008
Interest
Personal fitness training, football, volleyball, travelling
Certification And Licence
- Certified Human Resource Management professional – American Certification Institution
- Certification of Excellent Customer Service
- Human Resources Information System
- Inclusion
- Workzoom
- Verto
- OASYS
- ADP
Professional Highlights
- Human Resource Specialist, Talent Acquisition, Community Living Cambridge, 11/2022, Present, Talent Acquisition, Employee Benefit Administration, HR Operations, Training & Onboarding, Coordinate with hiring managers to identify staffing needs and candidate selection criteria., Review Job descriptions and create interview questions that reflect the requirements for each position., Involve in full cycle recruitment, including job posting, pre-screening, and interview and sending offer letter and contract to new hire, Organize and attend job fairs and recruitment events to build a strong candidate pipeline., Prepare hiring strategies and procedures in line with industry trends, as well as keeping informed of advancements in the field., Research talent acquisition trends to improve processes., Develop a full knowledge of HRIS Recruitment System / ATS to manage full cycle recruitment and staffing objectives., Monitor retention of new hires and understand reasons for turnover in improve the recruitment / retention strategy., Prepare Monthly KPI reporting for senior leadership., Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information., Assist all new-hire orientations., Provide and participate in the delivery of human resources program and executes related strategies., Maintain and update personal records of the employee in HRIS., Assist with maintenance of HRIS, providing information and clarification to employees., Review and analyse input and results from engagement surveys, stay and exit interview, and other sources and develop suggestions for changes and new initiatives., Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries., Maintenance of administrative, human resource (HR) policies and objectives in accordance with company objectives, including payroll processing, benefits., Administer various employee benefits programs., Collect and overseeing time records of the hourly employees., Partner with internal/external team to coordinate the maintenance/troubleshooting of HRIS and timekeeping system, oversee and partner to implement best practices for overall success.
- HR Assistant, RDJ Bakeries Ltd Cambridge, 06/2022, 11/2022, Onboarding & Training, Employee Legislation Administrative Support, Employee Benefit, Customer Service, Assist in day-to-day HR activities like updating the crew list, HR-related announcements, letters of employment, reference letter., Provide support and guidance to employees on various HR inquiries including but not limited to employee relations, company policies and protocols etc., Conduct and perform new hire orientations and on-boarding., Administer the time and attendance on ADP., Process documents and prepare reports relating to personnel attendance., Data & Analytics like reporting and tracking employee movement including people on leave of absence, terminations, new hires, department and shift changes and reports., Support employee-centric programs and assisting in the administration of staff performance evaluation and development programs, to ensure all employees are working at the best capacity., Assist with the administration of Health and safety program, preparing incident report., Conduct Health & Safety Check on a weekly basis and report., Ensure effective usage of HR forms., Report and investigate the workplace incident., Manage effective inter-departmental and intra-departmental communication., File and organize the training records and the training follow up questionnaires., Assist with company employee welfare events.
- Covid-19 Vaccination Clinic Assistant, Public Health, Regional Municipality Of Waterloo, 03/2021, 05/2022, Administrative Support, Customer Service, Provide administrative support for the smooth working of the clinic., Entire survey data and health records in database., Obtains information from the clients to progress registration using standard documents., Exhibits polite and professional communication with client’s directly by through phone and email., Initiate and maintain confidential medical files and records., Update and filing client’s medical record into the Public Health Information system., Cross check all information with clients match and any missing details should be entered adequately., Scheduling and cancellation of appointments for the clients., Answer client’s queries and ensure quality customer services., Ensure compliance with the procedure., Direct Callers to appropriate staff/ department
- Human Resources Generalist, Al Ghalia W.L.L Bahrain, 07/2015, 10/2019, Recruitment, Employee Legislation, Employee Welfare & Benefits, Administration, Assist with all internal and external HR related matters on daily basis., Involve in full cycle recruitment, including job posting, pre-screening, and interview and sending offer letter and contract to new hire. To informs candidates regarding their applications status on a weekly basis., Provide support and guidance to management and employees on various HR inquiries including but not limited to employee relations, company policies and protocols etc., Conducting and administration of all Human Resources related training including on-boarding and orientation for new hires as well up-to-date training for the existing employees., Maintain and update personal records of the employee in HRIS., Review, update and implement HR policies and programs., Arrange and coordinate with the facility department for accommodation and transportation of the candidates., Working closely with Operations Director for new project manning requirements., Review and analyse input and results from engagement surveys, stay and exit interview, and other sources and develop suggestions for changes and new initiatives., Plan for Employee Welfare., Organizing sports & social events for the company throughout the year., Assist the payroll team during the payroll run., Keep updated and maintain knowledge of trends, best practices, regulatory changes and new technologies in HR.
- Customer Service Assistant, Tesco PLC Northampton UK, 03/2011, 03/2014, Customer Service, Retail Management, Give the customers’ the best retail experience., Identify customers’ needs, concerns and questions., Provide accurate information and solutions to customer queries., Handle customer complaints in a patient and compassionate manner., Field incoming calls, chats and emails in a timely manner., Generate sales leads., Build professional relationships with customers through excellent customer service., Follow up with customers on question and complaints., Collaborate with immediate team as well as other teams and departments within our company, to ensure overall customer satisfaction., Perform every daily task with our customers’ satisfaction in mind.
Personal Information
Gender: Male
Languages
English, Malayalam and Hindi
Disclaimer
I hereby declare that the above statements are correct to the best of my knowledge and belief. If given a chance to work in your esteemed organization, I assure you to deliver my duties to the fullest satisfaction.
Timeline
Human Resource Specialist, Talent Acquisition
Community Living Cambridge
11.2022 - Current
HR Assistant
RDJ Bakeries Ltd
06.2022 - 11.2022
Covid-19 Vaccination Clinic Assistant
Public Health, Regional Municipality Of Waterloo
03.2021 - 05.2022
Human Resources Generalist
Al Ghalia W.L.L
07.2015 - 10.2019
Customer Service Assistant
Tesco PLC
03.2011 - 03.2014
Master Degree in Business Administration -
University Of Sunderland UK
Bachelor in Commerce -
Kerala University, India
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