Lita Logan
Chino,CA
Summary
Dynamic and dedicated professional with experience at Marriott and in healthcare settings. Skilled in patient preparation and critical thinking, I excelled in providing exceptional service and care, enhancing patient comfort and safety. Recognized for my ability to resolve issues promptly, I consistently contributed to positive outcomes and high patient satisfaction.
Results-driven healthcare professional with strong foundation in medical billing and coding. Expertise in accurately processing claims, ensuring compliance with regulations, and resolving billing discrepancies. Known for collaborative approach, adaptability, and consistently delivering high-quality outcomes in team settings. Skilled in CPT, ICD-10, and HCPCS coding, with keen eye for detail and commitment to accuracy.
Overview
14
14
years of professional experience
Work History
Front Desk Agent
Marriott
Riverside
04.2025 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Certified Nursing Assistant
Little Company of Mary Hospital
Torrance, CA
01.2018 - 11.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported needs of 20+ residents under long-term care.
Patient Care Technician
Universal Hospital Services
Hollywood, CA
01.2012 - 03.2018
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Supported needs of 20+ residents under long-term care.
Education
Associate of Science - Medical Billing And Coding
American Career College
CA06.2026
Associate of Science - Surgical Technology
North-West College Riverside
Riverside, CA06.2026
High School Diploma -
Pacific Palisades High School
Pacific Palisades, CA06.2012
Skills
- Equipment set up
- Sterile technique proficiency
- Critical thinking
- Basic life support
- Patient preparation
- Workplace safety
- OB/GYN procedures
- Specimen collection
- Transporting patients
- ICD-10 proficiency
- HIPAA compliance
- Payment posting
- CPT coding
- Medical coding expertise
- Denial management
- Medical terminology mastery
- Medical claims coding
Languages
Spanish
Limited Working
Timeline
Front Desk Agent
Marriott
04.2025 - Current
Certified Nursing Assistant
Little Company of Mary Hospital
01.2018 - 11.2024
Patient Care Technician
Universal Hospital Services
01.2012 - 03.2018
High School Diploma -
Pacific Palisades High School
Associate of Science - Medical Billing And Coding
American Career College
Associate of Science - Surgical Technology
North-West College Riverside