Lissette Arreola
Los Angeles,CA
Summary
Enthusiastic and dedicated customer service professional with experience in providing exceptional service and fostering a welcoming environment. Committed to enhancing the customer experience through effective communication and teamwork
Overview
3
3
years of professional experience
Work History
Barista
Target
11.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Team Leader
MKTG
09.2023 - 10.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered a group of 30 team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Student Supervisor
UCLA
09.2021 - 09.2023
- Facilitated a positive learning environment by proactively addressing conflicts and fostering open communication among students.
- Developed strong relationships with students, promoting trust and open dialogue about their needs and concerns.
- Mentored new student supervisors, sharing best practices and providing guidance for success in the role.
Education
MBA - Accounting And Finance
University of California, Davis
Davis, CA06-2026
Bachelor of Arts - Political Science
University of California, Los Angeles
Los Angeles, CA06-2023
Skills
- Excellent verbal communication
- Active listening and engagement
- Ability to handle customer inquiries and complaints
- Building rapport with customers
- Providing a welcoming and friendly atmosphere
- Cash handling and register operation
- POS system proficiency
- Inventory management and restocking
Languages
Spanish
English
Timeline
Barista
Target
11.2024 - Current
Team Leader
MKTG
09.2023 - 10.2024
Student Supervisor
UCLA
09.2021 - 09.2023
MBA - Accounting And Finance
University of California, Davis
Bachelor of Arts - Political Science
University of California, Los Angeles
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