Lisha Simmons
Sacramento
Summary
Possessing excellent organizational and communication skills, bringing keen understanding of property management principles and administrative tasks. Knowledgeable about tenant relations and property maintenance, with proficiency in managing schedules and coordinating repairs. Aiming to create smooth operations and positive tenant experiences.
Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
PK Management
05.2024 - 12.2024
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Worked excellent with able, and disabled individuals- senior living home experience
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
- Attended staff meetings and took extensive notes to share with property manager.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Assistant Property Manager
Mutual Housing
04.2023 - 03.2024
- Contributed to the successful lease-up for new-build tax credit apartments.
- Posted policies and rules in common areas for tenant review.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
Leasing Consultant
Intersolutions-temp Company
07.2020 - 02.2023
- Responsible for greeting residents/prospects, answering incoming phone calls, conducting tours of the property/available units
- Tasks also include sending rental reports, employment & rental verifications, updating Vcr/ property software, delinquencies, & website advertisement
- Implemented innovative solutions to streamline the application process, increasing efficiency for prospective tenants.
- Streamlined administrative tasks for efficient lease management and documentation processes.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Security Guard
Allied Universal
01.2021 - 11.2022
- Guarded parking lots, sales stores & banks
- Duties included observing, notating, & reporting details on day to day tasks, activity, and traffic
BDC Administrator
Lithia-Nissan of Stockton
12.2019 - 10.2020
- Welcome incoming sales prospects, toured the showroom for potential customers, & helped update sales inventory
- Answered phone calls, followed up with prospects via email/phone, completed marketing advertisements, created excel price sheets, and helped with engagement for company software systems
Education
associates degree - Paralegal Studies, Psychology
Delta College
01.2020
Skills
- Critical thinking
- Responsible
- Dependable
- Punctual
- Integrity
- Honesty
- Marketing
- Digital skills
- Project Management
- Administrative support
- Strong communication skills
- Telephone and email etiquette
- Property tours and inspections
- Relationship building and rapport
- Leasing and sales
- Staff management
- Payment collection
- Onsite tours
- Application process proficiency
- Appointment scheduling
Timeline
Assistant Property Manager
PK Management
05.2024 - 12.2024
Assistant Property Manager
Mutual Housing
04.2023 - 03.2024
Security Guard
Allied Universal
01.2021 - 11.2022
Leasing Consultant
Intersolutions-temp Company
07.2020 - 02.2023
BDC Administrator
Lithia-Nissan of Stockton
12.2019 - 10.2020
associates degree - Paralegal Studies, Psychology
Delta College
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