Summary
Overview
Work History
Education
Timeline
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LISHA GROVER

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Marketing Assistant

Amorepacific
10.2022 - Current
  • Work closely with retail partners to ensure timely communication and sharing of deliverables
  • Work with Operations team to place orders for retail stores/internal inventory
  • Assist with bi-annual retailer meetings and large-scale event planning and execution
  • Support with sample program planning and ordering and ensure seamless communication and execution with retailer and operation teams
  • Manage product launch and marketing support communication with sales team to ensure successful and cohesive execution of product launches at store level.
  • Assist in ongoing day-today administrative tasks (i.e invoice submissions, product code setup, product closet inventory and replenishment orders, packing/shipping requests)
  • Support the sales team with the production and distribution of product training and in-store event tools.
  • Work closely with marketing and social on the planning and development of content needed for paid social campaigns
  • Research and analyze market trends, competitive launches and activities
  • Work with the team to plan and execute the education and event strategies in assigned doors.
  • Work with Sales and Education team to identify opportunities for education and events in assigned Sephora stores
  • Provide timely communication of general business information and specific account issues to the team.
  • Establish and build strong relationships within Sephora to implement the regional/national events and sales initiatives.
  • Contributed to successful product launches through meticulous coordination of promotional events and activities.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.

Brand Ambassador

Estee Lauder Companies Inc
09.2021 - 09.2022
  • Provided sales and customer service assistance to walk-in traffic
  • Hosted events for various brands under Estee Lauder Companies at different locations (Sephora, Hudson's Bay, and Shoppers Drug Mart)
  • Tracked sales for various brands under Estee Lauder Companies and reported monthly sales while making suggestions for improvement
  • Educated clients on skincare and makeup and made sales accordingly
  • Marketed promotions and new product launches on Estee Lauder Brand official pages
  • Created marketing strategies for upcoming events to reach sales goals.

Sales Representative

Sephora Canada
11.2018 - 02.2021
  • Marketed new product launches and promotions on Sephora Social Media Accounts
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
  • Held daily team meetings to gain feedback, provide updates and set policies
  • Regularly acted as the Client Experience & Logistics Leader within the store
  • Engaged with employees and clients on-stage whenever possible
  • Ensured proper zoning on stage to support client needs and adjust staffing levels as needed
  • Influenced peers and provided feedback
  • Trained team members in successful strategies to meet operational and sales targets
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

Education

Bachelor's of Commerce - Business Management

Ryerson University
Toronto, ON
06.2021

Diploma - Event Planning

Humber College
Toronto, ON
05.2017

Timeline

Marketing Assistant

Amorepacific
10.2022 - Current

Brand Ambassador

Estee Lauder Companies Inc
09.2021 - 09.2022

Sales Representative

Sephora Canada
11.2018 - 02.2021

Bachelor's of Commerce - Business Management

Ryerson University

Diploma - Event Planning

Humber College

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LISHA GROVER