Lisha Bhardwaj
Winnipeg,MB
Summary
Results-driven professional with a proactive mindset and ability to learn swiftly. Strong communicator with a proven work ethic. Focused on contributing to team dynamics and advancing organizational success.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Aspira Villa Da Vici Retirement Living
06.2023 - 08.2024
- Ensured customer satisfaction through dedicated account management.
- Increased satisfaction by fostering strong connections with clients.
- Delivered timely solutions to escalated concerns, enhancing trust and loyalty.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Cashier
Fresco
03.2023 - 06.2023
- Welcomed customers and helped determine their needs.
- Adjusted work schedule and added shifts to fulfill demands.
- Handled cash register transactions efficiently.
- Developed customer relationships to foster loyalty.
Crew Member
Tim Hortons
12.2022 - 03.2023
- Operated front counter, drive-thru, and multiple service areas.
- Demonstrated strong multitasking abilities, handling multiple orders.
- Worked with colleagues to fulfill orders.
- Maintained high standards of hygiene in all sections.
Education
High School Diploma -
Northern College Of Technology At Pures Campus
Toronto, ON09-2024
Bachelor of Science -
Panjab University
Chandigarh07-2020
Skills
- Collaborative teamwork
- Scheduling and prioritization
- Problem analysis
- Task management
- Effective communication
- Active listening
- Time optimization
Languages
English , Hindi , Punjabi
Timeline
Customer Service Representative
Aspira Villa Da Vici Retirement Living
06.2023 - 08.2024
Cashier
Fresco
03.2023 - 06.2023
Crew Member
Tim Hortons
12.2022 - 03.2023
High School Diploma -
Northern College Of Technology At Pures Campus
Bachelor of Science -
Panjab University
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