Lisette Chevalier
Victoria,BC
Summary
Dynamic professional with extensive customer service and administrative experience, excelling in bilingual communication, and creative problem solving. Proven track record in maintaining organized systems and enhancing operational efficiency. Skilled in the Microsoft Office Suite, adept at fostering strong teamwork, and passionate about continuous learning and professional development.
Overview
19
19
years of professional experience
Work History
Board Secretary
Compost Education Centre
Victoria, British Columbia
04.2018 - 11.2024
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Protected confidential and sensitive information discussed at meetings.
- Prioritized and organized tasks to efficiently accomplish service goals.
Manager of Operationss
Cafe Bliss
Victoria, British Columbia
03.2018 - 03.2020
- Retained optimal inventory levels to prevent disruptions in business operations.
- Oversaw daily operations, ensuring efficient staff scheduling.
- Ensured compliance with corporate policies regarding health and safety regulations and cleanliness standards.
Manager of Operations
Hudson Yoga
Victoria, British Columbia
07.2012 - 11.2017
- Oversaw the creation and maintenance of social media calendars to ensure consistent content delivery and campaign alignment.
- Coordinated yoga class schedules and staff rosters, balancing client and staff needs.
- Maintained updated knowledge through continuing education and advanced training.
Administrator
People's Trust
Vancouver, BC
06.2005 - 02.2010
- Provided bilingual customer service in both English and French to customers via phone and email.
- Maintained detailed documentation regarding all accounting transactions.
- Mentored junior team members and managed employee relationships.
Education
Education Assistant -
Cambria College
VictoriaSkills
- Bilingual communication
- Data entry (70wpm)
- De-escalation techniques
- Creative problem solving
- Clerical support
- Team collaboration
- Microsoft Office Suite
- Social media design experience
Timeline
Board Secretary
Compost Education Centre
04.2018 - 11.2024
Manager of Operationss
Cafe Bliss
03.2018 - 03.2020
Manager of Operations
Hudson Yoga
07.2012 - 11.2017
Administrator
People's Trust
06.2005 - 02.2010
Education Assistant -
Cambria College
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