Liseth Medina
1145 E 51st Street Los Angeles
Summary
Results-driven professional in the field of training and development, known for productivity and efficient task completion. Possess specialized skills in instructional design, employee engagement strategies, and performance management systems. Excel at communication, leadership, and problem-solving to effectively drive organizational growth and learning initiatives.
Overview
10
10
years of professional experience
Work History
Training Supervisor
UPS
Los Angeles
11.2022 - 01.2025
- Developed staff to enhance skills and ensure compliance with company policies.
- Managed daily operations of UPS hub, achieving productivity and accuracy targets.
- Led safety training initiatives, ensuring adherence to protocols and best practices.
- Fostered team-oriented work environment through proactive communication and collaboration.
- Implemented employee growth plans, including training, evaluations, and coaching.
- Cross-trained employees to do other jobs within business, increasing job skills and productivity.
Data Entry Clerk
Dart Entities
Los Angeles
06.2018 - 05.2022
- Analyzed and processed current data records to provide detailed reports.
- Verified accuracy and completeness of data entry into the database system.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
Customer Service
C & L Designs
Los Angeles
02.2015 - 01.2018
- Facilitated customer service by answering inbound calls, chats, and emails.
- Cultivated strong customer relationships to drive repeat business.
- Collaborated within teams to enhance workplace productivity.
- Delivered exceptional service and attention to customers through in-person and phone interactions.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Education
High School Diploma -
Jurupa Valley High
Jurupa Valley06-2007
Notary -
National Notary Association
Los Angeles, CASkills
- Employee training and development
- Compliance management
- Data analysis and reporting
- Team collaboration
- Safety compliance
- Performance assessment
References
References available upon request.
Timeline
Training Supervisor
UPS
11.2022 - 01.2025
Data Entry Clerk
Dart Entities
06.2018 - 05.2022
Customer Service
C & L Designs
02.2015 - 01.2018
High School Diploma -
Jurupa Valley High
Notary -
National Notary Association
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