Liset Hurtado-Ramirez
Los Angeles
Summary
Dynamic Administrative Office Manager with a proven track record at Amazing-Solutions, excelling in organizational leadership and office management. Enhanced customer satisfaction by proactively resolving issues, fostering a positive work culture, and mentoring staff on performance strategies. Skilled in administrative support and team communication, significantly reducing customer complaints and streamlining office operations.
Overview
19
19
years of professional experience
Work History
Administrative Office Manager
Amazing-Solutions
04.2005 - Current
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Assisted executive management with special projects as needed to support overall business objectives.
- Fostered a positive work culture through open communication channels, promoting teamwork and collaboration among staff members.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Education
High School Diploma -
Los Angeles High School
Los Angeles, CA06.2001
Skills
- Training and coaching
- Organizational Leadership
- Office Management
- Administrative Support
- Attention to Detail
- Data Entry
Timeline
Administrative Office Manager
Amazing-Solutions
04.2005 - Current
High School Diploma -
Los Angeles High School
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