Liselle Vase
Toronto,Ontario
Summary
Schulich School of Business graduate, with over five years experience in Scotiabank across various departments. Seeking to leverage my in depth knowledge and expertise in a role that values curiosity, drive for excellence and ability to cultivate new ideas. Committed to enhancing customer satisfaction and achieving excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Financial Advisor/ Financial Advisor
BANK OF NOVA SCOTIA (SCOTIABANK)
04.2022 - Current
- Consistently exceed quarterly sales target and appear on the top performer report
- Effectively manage a portfolio of 500 customers by taking proactive steps to ensure clients receive a comprehensive financial review and support them in meeting their goals
- Efficiently manage my time to accommodate additional tasks according to the needs of the branch that help to develop, maintain and grow the branch and individual business eg. coaching of financial advisor trainees
- Actively participate and share ideas with the service team to help identify business opportunities
- Conduct virtual morning huddles in the absence of management
- Facilitated biweekly mutual fund skill builds to educate colleagues on meeting compliance requirement when advising clients on mutual funds
- Accurately opened 10+ business accounts without any defects
- Initiated discussions with wealth management to assist with solutions for high net worth customers
Documentation Control Officer in Credit Analytics Group
BANK OF NOVA SCOTIA (SCOTIABANK)
02.2021 - 03.2022
- Collating, updating and organizing information on Excel required for a large number of credit ratings for high profile borrowers to be completed in a timely manner resulting in Scotiabank retaining current high net worth borrowers and reaching loan targets
- Collaborate with team members to implement changes to borrower information Excel spreadsheets with accuracy resulting in an increase in end-user updates whilst meeting borrowers tracking requirements
- Accurately process banker queries pertaining current documentation requirements before the end of business day, thus maintaining a strong relationship with bankers in addition to reducing the banks risks on outstanding loans
- Creating and updating job-aid documentation to ensure easy to follow procedures, resulting in reduced number of in-person training hours
- Review borrowers Annual/Quarterly reporting in line with internal audit guidelines to ensure they consistently meet the requirements stipulated in credit agreements in order to protect Scotiabank’ financial interests
- Utilize Excel to prepare monthly past-due reports ensuring borrowers meet compliance standards with the bank’s requirements.
Operational Analyst in Wealth Management
BANK OF NOVA SCOTIA (SCOTIABANK)
02.2020 - 02.2021
- Reviewed, analyzed and approved/rejected client “investment account opening documents” with great attention to detail to reduce bank’s risk with regulatory bodies
- Remained current and informed on applicable industry regulations, bank policies and procedures to ensure accurate information was provided on account opening related queries
- Proactively assisted in the completion of additional projects, such as assisted in the RESP transfers out department, due to increased volume of approvals
- Assisted Scotiatrust team in reviewing wills and trust documents to make sure high volumes of accounts were coded correctly within last month of fiscal year to avoid negative tax implication.
Customer Service Representative
BANK OF NOVA SCOTIA (SCOTIABANK)
12.2017 - 01.2020
- Displayed exceptional communication skills to understand client needs, identify opportunities to satisfy their needs thus strengthening client relationship and resulting in increased monthly branch earnings
- Worked extensively with Management to accurately track cash, foreign exchange and credit transactions with improved efficiency, resulting in decreased branch exposure and losses
- Utilized analytical and problem-solving skills to ensure customer transactions adhered to bank’s procedures, eliminating any fraudulent transactions
- Created an enjoyable and rewarding environment for customers resulting in high customer satisfaction ratings.
Education
Bachelor of Business Administration -
SCHULICH SCHOOL OF BUSINESS, YORK UNIVERSITY
06.2019
Skills
- Providing need based solutions
- Mentoring new financial advisors
- Risk management and mitigation
- Strong focus on excellence while being customer-centric
- Advance knowledge in retail banking
- Excellent problem solving and time management
Volunteer Experience
SCHULICH ATHLETICS COMMITTEE, Toronto, ON, Director of Finance, 01/2019, 06/2019, Oversaw the planning and execution of logistics and operations of 5 successful events through the use of creating organized spreadsheets and pivot tables post-event to analyze correlation between marketing costs and profit of events., Assisted in discovering methods on how to be cost-effective; leading to saving in event costs.
Certification
- Branch Compliance Officer Course - 04/2024
- Financial Planning- 06/2023
- Financial Planning- 11/2022
- Canadian Securities Course- 11/2020
Accomplishments
- Completed the elevation program in 18 months.
- Selected as “best of the best” for 2023 fiscal year.
- Appeared on top performer report on a consistent basis
Timeline
Senior Financial Advisor/ Financial Advisor
BANK OF NOVA SCOTIA (SCOTIABANK)
04.2022 - Current
Documentation Control Officer in Credit Analytics Group
BANK OF NOVA SCOTIA (SCOTIABANK)
02.2021 - 03.2022
Operational Analyst in Wealth Management
BANK OF NOVA SCOTIA (SCOTIABANK)
02.2020 - 02.2021
Customer Service Representative
BANK OF NOVA SCOTIA (SCOTIABANK)
12.2017 - 01.2020
Bachelor of Business Administration -
SCHULICH SCHOOL OF BUSINESS, YORK UNIVERSITY
- Branch Compliance Officer Course - 04/2024
- Financial Planning- 06/2023
- Financial Planning- 11/2022
- Canadian Securities Course- 11/2020
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