Lise Leela
North York,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Creative Nutritionist and well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Good Health Mart
01.2015 - 03.2020
- Organized shelves and window display to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding quantity, frequency and dosing of different supplements for intake.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Floral Design Diploma - Floral Design
Canadian Institute of Floral Design (CIFD)
11.2022
Registered Holistic Nutritionist Diploma - Natural Nutrition
Canadian School of Natural Nutrition
Richmond Hill, ON06.2008
Skills
- Time Management
- Retail Loss Prevention
- Educational Sales
- Customer Service
- Cash Handling
- Order Processing
- Dispute Mediation
- Store Opening and Closing
- POS System Operations
- Sales Goal Attainment
- Verbal and Written Communication
- Upselling Techniques
- Sales Trends
- Stocking and Receiving
- Teamwork and Collaboration
- Product Recommendations
- Customer Needs Assessment
- Sales Expertise
- Stockroom Upkeep
- Inventory Control Procedures
- Policy and Procedure Adherence
- Inventory Pricing
- Promotional Sales Events
- Effective Selling Techniques
- Speaking Clearly
- Answering Customer Questions
- Retail Store Operations
- Credit and Cash Transactions
- Upselling Strategies
- Upselling Products and Services
- Sales Optimization
- Sales Principles
- Retail Knowledge
- Returns and Refunds
- Cash Register Operations
- Checking Inventories
- Stockroom Organizing
- Following Up with Clients
- Customer Understanding
- Merchandising
Accomplishments
- Design - Responsible for creative design for my own home
- Events Planning: Outdoor Engagement Party for my daughter in September 2021
- Organized and planned Rehearsal Dinner party for my daughter and fiance in July 2022
- Wedding Planning - Assisted in the Wedding Planningand co-ordination of my daughter's 225 people wedding with florals and decor
- Awarded the Multi Million Dollar Producer Award by Royal LePage Your Community Realty in 2016 and 2021 as a Real Estate Sales Representative
Certification
- Licensed Real Estate Sales Representative with Royal LePage Your Community Realty since 2014
- Registered Holistic Nutritionist - RHN designation from the Canadian School of Natural Nutrition - 2008
- Floral Designer Diploma from the Canadian Insititute of Floral Design -m 2022
Home decorating, staging, different holiday decor, floral arrangments, healthy and wholesome cooking
Home decorating, staging, floral design along with cooking and eating healthy, wholesome meals are what define me and my life. All work cohesively for a well-balanced life full of art, design, joy, happiness and overall health.
Timeline
Sales Associate
Good Health Mart
01.2015 - 03.2020
Floral Design Diploma - Floral Design
Canadian Institute of Floral Design (CIFD)
Registered Holistic Nutritionist Diploma - Natural Nutrition
Canadian School of Natural Nutrition
Similar Profiles
Laxmi GhimireLaxmi Ghimire
Customer Service Cashier at Good Day MartCustomer Service Cashier at Good Day Mart
Christine ChalouxChristine Chaloux
Nurse Practitioner at Greater Good HealthNurse Practitioner at Greater Good Health
Rachael Olivia GardnerRachael Olivia Gardner
Leisure facility manager at Feel Good Health ClubLeisure facility manager at Feel Good Health Club
Jessica DoesJessica Does
Classroom Teacher in Religion at St. Maximilian Kolbe Catholic High School (YCDSB)Classroom Teacher in Religion at St. Maximilian Kolbe Catholic High School (YCDSB)
KIM ALEXIS TARROSAKIM ALEXIS TARROSA
Laboratory Technician at High North LabortoriesLaboratory Technician at High North Labortories