Experienced in coordinating complex programs and managing multiple priorities. Strong organizational and communication skills ensure seamless project alignment and success. Proven track record of fostering team collaboration and adaptability in fast-paced settings. Thrives in dynamic environments.
Overview
5
5
years of professional experience
Work History
Program Coordinator
Canadian Women’s Chamber of Commerce
04.2024 - Current
Successfully assisted in the development and delivery of the Flip the Script program, managing 300+ Canadian women entrepreneurs
Reviewed and translated the curriculum into French for accessibility
Coordinated the Community Circle platform, organized networking events, improved onboarding processes, and maintained accurate records
Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Enhanced program efficiency by streamlining processes and implementing innovative solutions.
Misconduct Disclosure Scheme Coordinator
CHS Alliance
05.2023 - 10.2023
Led the onboarding and support of 250+ organizations worldwide, facilitating their adoption of the Misconduct Disclosure Scheme’s principles to strengthen ethical hiring practices.
Created compelling communications materials, quarterly reports, and funding proposals, effectively showcasing the scheme’s impact and driving stakeholder engagement.
Developed comprehensive project plans, aligning resources for efficiency.
Developed an interactive global map visualizing the scheme's reach, increasing transparency and accessibility for stakeholders.
Revamped website content and structure, improving user experience, navigation, and the accuracy of key information.
Improved team collaboration by organizing regular meetings and feedback sessions.
Coordinated project schedules for timely completion of deliverables.
Administrative Assistant
Conforama Suisse SA
08.2020 - 02.2023
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
Master of Arts - Public Management And Policy
University of Lausanne
Lausanne, Switzerland
Associate of Applied Science - Environmental Science
Laval University
Québec, QC
Skills
Program management
Office administration
Proactive mindset
Strategic planning
Program optimization
Process improvements
Marketing materials
Eligibility determination
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Program Coordinator
Canadian Women’s Chamber of Commerce
04.2024 - Current
Misconduct Disclosure Scheme Coordinator
CHS Alliance
05.2023 - 10.2023
Administrative Assistant
Conforama Suisse SA
08.2020 - 02.2023
Master of Arts - Public Management And Policy
University of Lausanne
Associate of Applied Science - Environmental Science
Laval University
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