Lisanne Nausner

Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items and collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Completed spring and summer tree planting contracts out of Quesnel and Mackenzie, BC. Also worked as a crew driver throughout both contracts.

Greeted guests upon arrival, offered assistance with luggage, valet and ski concierge services and answered questions to build rapport and retention.

Partook in several Workaway exchanges since being in Canada, with work ranging from gardening and land maintenance to child care and cooking.

Waitress and host at a large, high-end restaurant, welcoming and serving an average of 200 guests a night. Nominated Employee of The Month in March 2023.

Freelance copywriter for marketing agencies and entrepreneurs, helping them improve their email marketing efforts. My work included client outreach, audience research, email optimisation and copywriting.

Started as a waitress and bartender and was later trained for the assistant manager position where I oversaw the whole restaurant, dealing with deliveries, complaints, invoices and more.

I worked at an English language school in Italy as an assistant teacher, planning lessons and providing engaging and educational teaching to young learners aged 3-18.

My department played a crucial role in the running of the University's student buildings, providing security duties, the safe set up of events and ensuring a welcoming atmosphere for all visitors. During the summer, I was responsible for 12 team members at a large and busy Edinburgh Fringe events location.