Lisa N. Matte
Ottawa,Ontario
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Correspondence Assistant
Department of Fisheries and Oceans
- Ecosystems and Fisheries Management
Project Monitoring Officer, Ministerial Advisory Group Coordinator
Veterans Affairs Canada
01.2023 - Current
- Indigenous Veterans Stakeholder Engagement Outreach/, Ottawa, ON (Virtual work location), Coordinate quarterly Ministerial Advisory Group Meetings, in-person and virtual and book travel for members Create timeline for projects and events and ensure all budgetary objectives are met
- Participate in the development of new project proposals for the Indigenous Veterans Engagement Unit Identifying potential Veterans Affairs Clients by conducting outreach at organizations such as the Ottawa Mission Moderator for events - responsible for approving, and responding to stakeholder questions by using the chat function in MS Teams / Zoom Responsible for uploading and edits to content for the monthly publication of Salute! In both official languages Distribute the monthly publication of Salute! to subscribed stakeholders Manage the Stakeholder Engagement Entity Database (SEED) by inputting stakeholders' information, extracting distribution lists for management as requested Arrange for translation of Records of Decisions for the various Ministerial Advisory Groups
Executive Assistant
Indigenous Services Canada, First Nations and Inuit Health, Domestic Headquarters
07.2020 - 01.2023
- Office of the Regional Executive Office (CR 04, AS 01, AS 03), Reviewed and processed proposals from the policy unit to send to the communities, Assisted Policy Analysts with processing community proposals for the distribution of funds Processed Access to Information requests received from Assistant Deputy Minister's office Analyzed and tracked expenses and analyzed monthly budgets for the Regional Executive Office Prepared documents for review and approval for the Regional Executive Officer's review and approval Set-up virtual meetings for Regional Executive Officer (Zoom, MS Teams) Took minutes for the Regional Leadership Team meeting Hosted and coordinated the Federal Tenants Meeting for their bi-weekly meetings Coordinated the bi-weekly Atlantic Chiefs meetings Acted as backup to the Senior Executive Assistant to the Regional Executive Officer (AS 03)
- Corporate Regulatory Compliance and Enforcement Officer (CR 04, AS 01, AS 02, SG 03)
- Health Canada, Regulatory Operations and Regions Branch (RORB), Health Products Inspection and Licensing, GMP
Domestic Headquarters
11.2018 - 07.2020
- Managed the GMG Question account, answered queries from stakeholders Developed the GMP training module for new employees joining the team Responsible for translation verification of quality documents Active participant with the GMP Transformation committee and IM sub-committee Responsible for all web of posting of guidance documents on the Canada.ca website Back-up for Del bulleting posting for GMP Domestic
- GMP Program Support (CR 04, AS 01)
- Health Canada, Regulatory Operations and Regions Branch (RORB), Health Products Inspection and Licensing, GMP
Executive Assistant/MRA Program Support/Correspondence Assistant
04.2016 - 11.2018
- Monitored the generic account for the unit from external stakeholders; answer questions as required Participated in on-site drug inspection and audit for a domestic pharmaceutical company (March 20018) Active participant with the GMP Transformation committee developing policies and procedures Reviewed translation of guidance documents for quality assurance Maintained mandatory training schedule for the unit and book training as required Booked travel for managers and staff using HRG Reconciled travel expenses for managers and staff using HRG Purchased and maintained office supply inventories while adhering to cost center budget Participated and provided administrative support GMP technical committee meetings; formatted and distribute agendas, booked teleconferences for committee meetings using Webex Provided manager with weekly variance reports for team’s performance planning reporting using SAP Managed the process for obtaining and processing official travel passports and visas for inspectors travelling abroad Scheduled, coordinated and drafted agendas for the weekly team meetings
Director
Health Canada
04.2011 - 04.2016
- S Office/ Drug GMP Inspection Unit/Director General's office, Health Products and Food Branch Inspectorate, Issued and received Certificate of Compliance from foreign regulatory authorities Notified the Food and Drug Administration of upcoming on-site inspections Responsible for updating the SAP and LRS databases for the unit Acted as a backup for the Administrative Assistant for the unit Managed and coordinated translation for the department Coordinated all incoming correspondence (web, email, fax) from the public; reviewed and dispatched correspondence to the appropriate department for a response using Lotus Notes Prepared, formatted and review briefing notes for the Minister and Associate Deputy Minister's office using Wordperfect Answered calls from the public (1-800), answer general queries Coordinated web posting and media lines; seek approval from Director General Approved leave requests for the department on behalf of the Director Genera, 's agenda using outlook Prepared Power Point presentations for the meeting Drafted correspondence for the Director Monitored yearly budget for the department Maintained internal filing system Managed and updated the internal database Coordinated flight and hotel arrangements using an online booking system (Travel Acxess Voyage) Arranged meetings and prepared meeting materials
Assistant
Deputy Minister's Office
01.2010 - 04.2011
- Tracked all incoming and outgoing correspondence using MECTS Coordinated briefing notes for Question Period and Ministerial meetings; ensured deadlines were met Liaised with the Deputy Minister's office to obtain clarification on memos, briefing notes, and other ministerial correspondence needing a signature Coordinated ATIP requests for the department; researched ATIP information for ADMO
Communications Officer
03.2008 - 04.2009
- Office of the Superintendent of Financial Institutions (OSFI, Managed translation for the department Coordinated translation requests (French, English, Spanish), web postings and interpretation services to OSFI staff (Ottawa, Montreal, Toronto, Vancouver) Coordinated teleconference and videoconference meetings for the Director and managers Formatted, edited and prepared documents for internal and external posting; provide final documents to webmaster, as required Provided monthly divisional reports of translation statistics to management using Excel Monitored budget for translations and revisions using Excel Knowledge and application of OFSI's mandate and the Official Languages Act
Executive Assistant
Public Health Agency of Canada
03.2007 - 02.2008
- To the Director General (AS 02), , Emergency Preparedness and Response, Managed the schedule of appointments and meetings for the Director General Prepared decks for international meetings Answered the Director General's telephone; filtered urgent calls as required Prepared correspondence for the Director's signature Replied to correspondence on behalf of the Director General using e-mail using Lotus Notes Acted as backup to the Senior Executive Assistant to the Director General, as required
Executive Assistant
Natural Resources Canada
02.2007 - 03.2007
- Coordinated ATIP requests Managed and scheduled meetings for the Director General Edited and proofread decks for senior management Arranged and prepared meeting materials for the Director General
Senior Administrative Assistant
Immigration
11.2006 - 02.2007
Project Manager
FDM4 International
03.2006 - 11.2006
- Maintained and updated relevant project information such as project activities, schedules and status reports using Microsoft Project Provided administrative and technical support to the project team Planned, prioritized and delegated clear direction and timelines of projects Planned and organized weekly meetings to review status of current open projects with account managers, senior project managers and computer programmer analysts Tested and implemented new and updated program versions of FDM4 in a Unix based environment
Account Manager and Project Coordinator
Apple Computer International
03.2005 - 02.2006
- Processed manual orders on SAP Managed and maintained customer accounts Investigated price queries and handled price changes, and ensured correct plant storage location and shipping points were correct Organized and attended conference calls with international clients Took minutes of meetings Managed and updated account reconciliation files, and sent weekly updates
Rural Development Officer
Foundation for Rural Living
11.2003 - 01.2005
- Identified and cultivated relationships with key individuals and organizations Prepared fundraising and marketing proposals for granting agencies, corporations and individuals Consulted with individuals and organizations regarding long-term funding goals and objectives Developed and implemented realistic fund development strategies Organized meetings and conference calls with clients Wrote a basic marketing plan to support fundraising objectives
Research Administrator
National Arts Centre
09.2003 - 11.2003
- Researched various company profiles and submitted final reports to the CEO Filed and retrieved corporate documents, records and reports using Microsoft Word Prepared agendas and made arrangements for committee, board and other meetings using Outlook Opened, sorted and distributed incoming correspondence
Administrative Coordinator
Federation of Canadian Municipalities/National Research Council
07.2002 - 09.2003
- Prepared reports, memos, letters, financial statements and other documents Coordinated travel arrangements for executives and committees Edited, proofread and finalized correspondence and reports using Microsoft Outlook Prepared agendas and made arrangements for committee, board, and other meetings
Education
High School Diploma -
Ecole Secondaire Algonquin
North Bay, ONBachelor of Arts and - Science (Biology
Nipissing University
Diploma - Business Administration, Accounting and Bookkeeping
Canadore College, Business College
Skills
- (full time virtual position - on secondment from Indigenous Services Canada with Veterans Affairs Canada until April 1 2024)
- Highlights of Qualifications
- Fluently bilingual in French and English (language: EEB - expiries November 2024)
- Security clearance: secret (expires July 30, 2030)
- Indigenous Ancestry: Member of Algonquins of Ontario, First Nations Algonquin of Mattawa-North Bay Algonquins
- Experience working in a fast paced environment, providing recommendations to management on policy, program, and client-service related issues
- Excellent knowledge of computer technologies
- MS Teams, SAP, Amex GBT, GCDocs Peoplesoft, Microsoft Word, Excel, PowerPoint, Project, Outlook
- Outstanding project planning, coordination, execution, and monitoring skills with the ability to support multiple projects
- Motivation to learn new skills, excellent analytical/problem-solving skills, excellent customer service, fast learner, resourceful, committed, and hard-worker
- Benefits Negotiation
- Patient Admission
- Client Satisfaction
- Correspondence Typing
- Client Correspondence
- Customer Needs Assessments
- Data Analysis
Timeline
Project Monitoring Officer, Ministerial Advisory Group Coordinator
Veterans Affairs Canada
01.2023 - Current
Executive Assistant
Indigenous Services Canada, First Nations and Inuit Health, Domestic Headquarters
07.2020 - 01.2023
Domestic Headquarters
11.2018 - 07.2020
Executive Assistant/MRA Program Support/Correspondence Assistant
04.2016 - 11.2018
Director
Health Canada
04.2011 - 04.2016
Assistant
Deputy Minister's Office
01.2010 - 04.2011
Communications Officer
03.2008 - 04.2009
Executive Assistant
Public Health Agency of Canada
03.2007 - 02.2008
Executive Assistant
Natural Resources Canada
02.2007 - 03.2007
Senior Administrative Assistant
Immigration
11.2006 - 02.2007
Project Manager
FDM4 International
03.2006 - 11.2006
Account Manager and Project Coordinator
Apple Computer International
03.2005 - 02.2006
Rural Development Officer
Foundation for Rural Living
11.2003 - 01.2005
Research Administrator
National Arts Centre
09.2003 - 11.2003
Administrative Coordinator
Federation of Canadian Municipalities/National Research Council
07.2002 - 09.2003
Correspondence Assistant
Department of Fisheries and Oceans
High School Diploma -
Ecole Secondaire Algonquin
Bachelor of Arts and - Science (Biology
Nipissing University
Diploma - Business Administration, Accounting and Bookkeeping
Canadore College, Business College
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